Banner Urgent Care | Surprise, AZ | Bell Rd

Surprise, AZ · Urgent care center

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Surprise
#37
of 186 doctors
City Percentile
41%
rating percentile
Address
Banner Urgent Care | Surprise, AZ | Bell Rd, 15521 W Bell Rd, Surprise, AZ 85374
Phone
(623) 465-6390
Website
www.bannerhealth.com/locations/surprise/banner-urgent-care-bell-reems?cid=yext%3Asearch_listing%3Alocations%3Abucs&y_source=1_MTE5MDc2NzQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Status
Closed · Opens 8 AM

Banner Urgent Care | Surprise, AZ | Bell Rd is a doctor located in Surprise, AZ. It is one of 186 doctors listed in Surprise. Its 4.4-star rating matches the Surprise city average of 4.4 stars. There are 10 photos associated with this location.

About Banner Urgent Care | Surprise, AZ | Bell Rd

At Banner Urgent Care in Surprise, AZ, we provide fast and convenient medical care for your whole family. Our clinic is located at Bell Road and Reems Road, just south of Desert Springs Golf Course, near Surprise Stadium and close to Loop 303 for... More

Hours

Saturday8 AM–8 PM
Sunday8 AM–8 PM
Monday8 AM–8 PM
Tuesday8 AM–8 PM
Wednesday8 AM–8 PM
Thursday8 AM–8 PM
Friday8 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Zowie · Feb 2026

I had an awful experience here from start to finish. I called ahead to ask if the waiting room was packed and didn’t get a straight answer. I was told “we are always busy,” so I made an appointment for a few hours later to avoid a long wait. When I arrived, there was no one in the waiting room. Check-in was frustrating and exhausting. The receptionist asked if the address they had for me was correct. I told her it wasn’t and gave my correct address while handing over my ID. She printed the paperwork and asked me to confirm it, and it still had the wrong address. It felt like she was just going through the motions and not actually listening. The card reader also wasn’t working, and I had to get up and sit back down three different times while they tried to run my payment. I came in becau

★☆☆☆☆ 1.0 James Lemperis · Mar 2026

We had to go back twice to get the nurse to do her job once for a simple sprain. Also, they rotate between walk-ins and reservations. Do not expect to be seen at the time you reserved if there are already people waiting when you walk in.

★★★★★ 5.0 Kristina Miner · Jan 2026

NP educated, was thorough, and great with my kiddo. Not only did we receive great care but after making an appointment online which was super easy, we were in and out in 30 minutes. Highly recommend!

★☆☆☆☆ 1.0 Courtney Wesson · Feb 2026

This location is allowed to be run like a middle school lunch room and there are zero repercussions to employees for treating patients poorly. If you go here you will most likely be gossiped about and harassed for needing basic medical care. When I was being checked in at the front desk the receptionist and another staff member were loudly gossiping about a patient right in front of me and the other people in the waiting room. They were complaining about her, how much they disliked her, how annoying she had been, etc. During my evaluation the nurse continued to complain directly to me about how patients make "stupid choices" and she was exacerbated by them. Every person there seemed irritated at me for even coming in. After being evaluated by an NP and being sent on my way with three presc

★★★★★ 5.0 G V-P · Dec 2025

Showed up. Paperwork details promptly completed. Friend admin staff. Waited for about 30 mins before going back. Friendly and considerate MA. PA friendly, understanding, knowledgeable and concise work for my symptoms. I had a prompt call back for my lab results. 2nd time there this year. Thanks. GVP

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Has Online Care ✓ Restroom ✓ Appointment Required ✓ Appointments Recommended ✓ Accepts Walk Ins ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Urgent care centerDiagnostic centerMedical laboratorySports medicine clinicX-ray lab

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This listing is informational. Contact the business directly to verify credentials, services, and availability.