Banfield Pet Hospital

Every time I've been here with my dog the staff have been super kind. Their pet plans are also very cost effective so we are doing that for a second year now. The vets here have figured out the cause to my dogs skin and ear issues so now we can actually try to prevent them. Their customer service is also excellent! Thank you, Banfield!

I’m giving this location three stars. When I first arrived and shared that I was unable to pay due to my financial situation, the receptionist informed me that I would not be seen that day. I had to threaten to contact animal services before another employee intervened to help. However, once I met with the doctor and the veterinary tech, the experience turned around completely. They were incredibly compassionate, and I could see how much they cared for my cat and her condition. The doctor gave me a clear list of next steps to help me support my cat through this difficult time, and I truly appreciated that. The vet tech even helped me manage the bill, which was exactly what I was seeking. Despite the rough start, the compassionate care made all the difference, and I appreciate their dedicat

We appreciate the care Zoey receives from all of the local staff at Banfield. We also love that we can use the video calling when we are traveling. Once on an island in the middle of Lake Erie, Zoey got a UTI. We were able to connect with a Banfield facility on Mainland Canada and they shipped us medication on the next ferry! Thank you Banfield.

I truly appreciate my veterinarian & her staff. Twyla at the front has been in both of my puppies lives for over 10 yrs. She was with us when we had to put Max down on 2/17/25. She helped us with all of the paper work along with the veterinarian. I'm still bringing Milo, and I have been since he was six months old. Milo will be 12 yrs old the first week of Nov! We have been pleased with the all of the Vet's and staff at Banfield. We're grateful for all they've done for our puppies!

On 9/16/2025 I had taken our cat to this vet for an exam. My appointment was scheduled for 315pm and I showed up an hr early. We were made to sit there from 215-340 with no word they were running behind. Then a vet tech in training came in and asked a bunch of questions. Afterward she asked to take the cat to the back which was very abnormal. Almost another 40 mins had past before the vet decided to come to the room and talk to us. We have no clue what they did to our cat in the back but he was terrified after he came out. During this time my sister's blood sugar began to rapidly drop which created a medical emergency so we had asked to speak with a manager. When the vet came in the room she began berating us about our animal with out even asking us what was wrong. Once she stopped talking