Banfield Pet Hospital

Charlotte, NC · Veterinarian

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Charlotte
#296
of 1331 doctors
City Percentile
36%
rating percentile
Address
Banfield Pet Hospital, 8960 J M Keynes Dr Ste 610, Charlotte, NC 28262
Phone
(704) 596-6224
Website
www.banfield.com/locations/veterinarians/nc/charlotte/chr?utm_source=yext&utm_medium=yext&utm_campaign=yext&cid=yext_local
Status
Opens soon · 8 AM

Banfield Pet Hospital is a doctor located in Charlotte, NC. It is one of 1,331 doctors listed in Charlotte. Its 3.8-star rating is slightly below the Charlotte city average of 4.5 stars. There are 10 photos associated with this location.

About Banfield Pet Hospital

Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet... More

Hours

Saturday8 AM–5 PM
Sunday9 AM–5 PM
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM

Customer Reviews

★★★★★ 5.0 Kimberly Gwyn · Nov 2025

I took my new puppy for a comprehensive eval and vaccines today. The experience and customer service was superb from start to finish. Both ladies at the front desk were very welcoming and professional. Dr. Davis and her assistant have such a pleasant bed side manner. They both explained everything thoroughly. You can tell they really love what they do. They also offer very affordable options to make sure your pet is healthy, happy and thriving! Thank you all!

★★☆☆☆ 2.0 Karissa Ingram · Sep 2025

Before I start, I want to say that the standard of care my pet received was good. The vet who helped us was kind, professional, and did her job well. Pricing is also fair, which I appreciate. That said, the real issue here is communication. I called ahead to confirm pick-up timing and fasting instructions. Over the phone, I was told the fasting message I’d received earlier was wrong, so I followed the updated instructions. When I arrived, however, I was told the fast was still incorrect (based on the same info their front desk had given me) and that my cat would likely have to go last. Not a problem, since I had already made it clear I’d be picking her up later in the day. After being told I would pay $22 and leaving, I got a call an hour later saying because my cat had eaten--something th

★☆☆☆☆ 1.0 Sarah Liz · Oct 2025

This is the worst banfield I have ever been too. The girls at the front desk lied to me 2 times. This past time she wants to tell me my animal hasn't been seen since 2022. Then how did I get a prescription card for her in December 2024? This place just wants money. Last year they said they had to see my cat 3 times and they still couldnt find the problem or fix it. But just wanted me to keep coming back for more money. Do yourself a favor and go to a different location where you will be treated with respect and your animal cared for. I will be calling corporate on the front desk crew at this location for denying my animal to get a new prescription card when it hasn't even been a year since she got it and WAS seen here.

★★☆☆☆ 2.0 William Oskins · Oct 2025

My vet is grate but when I send people in there they always tell me some women that isn't a tech or vet comes in telling her what she should get. So I went in with a friend I referred. They send in a salesman to get you to sign up and buy thing's that the veterinarian isn't going to do. I asked who she was and she just said she has been there for so long she just sits in. If this happens to you nicely ask her to leave and only deal with the dr and tech. This is why Banfield will always be the Walmart of vet clinics

★★★★★ 5.0 Makayla Mauney · Jul 2025

The experience from start to finish was truly exceptional. My dogs mean everything to me, and the care, kindness, and professionalism shown to both me and my fur baby today were nothing short of amazing. I’m so grateful, thank you! (China also thanks you for the cheese squirts too lol)

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Restroom ✓ Lgbtq Friendly ✓ Appointment Required ✓ Appointments Recommended

Services

VeterinarianAnimal hospitalVeterinary pharmacy

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This listing is informational. Contact the business directly to verify credentials, services, and availability.