Ballad Health Medical Associates Urgent Care

Recently my doctor left the practice in Gray and my records were transferred to one of the Nurse Practitioners at the location. I travel every week and I am booked out 3 weeks. After not filling my prescriptions last week I called and found out that they want me to reestablish with the new NP I was transferred to at the location. This has to be done BEFORE they will refill any prescriptions. Not taking the medicine triggers migraines and so we will just have to see how the next few weeks go as I do not have a choice but to wait. It would have been great to know this was going to be required prior to the phone call. I saw my physician just a month ago in December and now I need to go back? I have never been treated this way at any other doctors office. I planned to stay and not foll

I was seen within 10 minutes of arriving as a new patient! The doctor who saw me was more than pleasant, and I felt like he genuinely listened to my symptoms. THE BEST PART is that I needed a shot in my hip and I'm terribly afraid of needles and shots. I kid you not, easiest and fastest shot I have ever had in my life. I would seriously be content if I could just go to the urgent care and not even have a primary care physician.

The Doctor we saw was extremely rude! Went in with all 3 of my kids for a stomach virus. They'd already been checked for Strep & the flu 2 days before & told it was a virus but needed another Doctors note for school because they were still occasionally throwing up & occasionally had diarrhea.The Doctor got mad & told that me if I didn't allow him to take blood from all 3 that "IT'S YOUR FAULT IF YOUR KIDS STAY SICK". After that I started crying. They all had the same thing(the whole family has had it). So I asked, why prick the fingers of all 3 unnecessarily? They did my oldest twice because they took too long the first time & it clotted (the results were negative by the way). He even said that "JUST BECAUSE THE OTHER DOCTOR(the Doctor that he works with that examined them 2 days prior)

I have three children, and inevitably the dr's office will be closed when someone needs it! I've taken my kiddos here on more than one occasion, and honestly I wish it could be their primary care. I don't care for their primary care physician. The folks in the urgent Care clinic have always been caring and promt with the care they provide. They've also been willing to go the extra mile for the loopholes our insurance requires on treatment and medication, which is a big deal to me when dealing with my little ones health. I love this office!

I've been here multiple times and I have always been treated nicely and seen quickly, but my last two experiences have not been pleasant. I went earlier in January for myself because I was having flu like symptoms and when the nurse was asking me about my medications I was still on (which I wasn't on any at the time, they were old from where I had my gallbladder surgery), I was telling her no to everyone medication she asked about and finally got fed up, threw her hands up, and raised her voice at me and said "Then what medications are you on!?" And after she left the room I was in tears. I was already sick and had worked an eight hour shift at work, that wasn't the help I was expecting. Then I went last night for my 8 month old daughter and the check in lady with the short hair, who sat a