Azalea Heights

My Mom needed to go to a skilled nursing facility just for a couple weeks while she got her mobility back after a hip replacement surgery. While at the hospital mom was presented with a list of facility that acted like a hybrid facility for rehabilitation. These facilities clearly had fake star ratings.... I had urged my mom to wait until I could drop by the facility. I did get to drop by before my Mom made it there. I dropped by unannounced because I wanted to see what this facility was really like? The lady at the front desk was rude and told me not to move as she ran to the back of the facility as if there was something to hide? Another girl came up who was very nervous acting, she said normally they schedule tours. I told her I wanted a simple tour now! What I witnessed was awful. The

I am a Hospice volunteer and visited a patient there today. This facility has had a major upgrade since I visited someone here previously. It’s very nice, clean, quiet, and accommodating. I was very impressed.

My wife was supposed to stay here for 5 days of respite care. She is under Hospice care, so I talked to the Dr, who said comfort is most important, and ordered that she could have her cigarettes and one drink per day. On the second day, she was burning hot with fever. I notified staff, hoping for the best. I picked her up on the third day to take her home due to dissatisfaction. When they brought her belongings, all of her cigarette packs were unopened, as were her beverages. I don't care what they think is best, when there are doctors orders to make her comfortable while she's dying, they should follow those orders. I would never, and WILL never put a loved on in this facility again, even for a few days. The staff was courteous, and friendly, but that is negated by the refusal to fo

Wanda at the front desk is always a joy to greet us at the door when we come to visit our dad! She has always been helpful and kind and makes it a pleasure to visit!

Y’all are taking great care o my mother in law, ya’ll are very friendly, very efficient. Clean, the best skilled nursing facility I have ever seen, I would love working at a place like that