Avir at New Braunfels

The care team at Avir New Braunfels is truly one of the best in New Braunfels. As a Physician group Director, I can truly say that they are dedicated, compassionate, and attentive to every patient's needs. I highly recommend this place to anyone seeking care for their loved ones, specially now that its under new ownership. Autumn in Admissions, Lane, Admin and Bruni the DON are amazing and incredibly professional. Thank you, AVIR in New Braunfels, for providing such a wonderful environment and support for our patients. Our post-acute care team appreciates everything you do.

Staffing issues causing distress to the residents. Kitchen staff having difficulty following ticket orders. Activities cordinator has Activities on weekends which never happens and lots of favoritism. If avir really cares why haven't any actions taken? Rude CNAs and some doesn't even care for the residents and a lot of retaliation been happening. Home of hope logo should be Home of Despair.

Such a traumatic transition for my mother with dementia was eased and made me wish I had not waited so long. The team here, especially Autumn eased so much burden and provided much needed emotional and practical support that it far exceeded my expectations. My mother is adjusting well, and her quality of life is vastly improved. I never knew a nursing care facility could be like this, highly praise and recommend this facility!

This place is disgusting the people at the front desk were rude they didn’t have a pen at the check in desk when asked if anyone had a pen they were too busy on their phone watching videos the rooms that the residents are in are filthy urine on the floor diapers left on table in the room the attendant in the lock down unit was man handled by one of residents horrible place do not leave your loved one here

My family member (FM) moved in a month ago (after having our eye on this place for a year and a half but having to wait for his insurance to allow him to move), and it has been such a dream having him there so far. The staff is friendly, the place is clean and well kept, as are the residents. We noticed the residents have a lot of individual style, obviously aided by the staff helping them. The administration is extremely receptive to any questions and concerns, as well as quick with responses and plans to set up Care Plan Meetings to address the whole picture of the patients health. The Care Plan Meetings are usually every quarter but since he's moved in, we've had one a week because those meetings are a great way to get all on the same page. There are usually 4 to 7 staff members there i