Avamere Rehabilitation of Clackamas

I have never seen a place quite like this. My mother-in-law, who has end stage breast cancer is a Providence Medicare advantage patent. After being placed there by Providence Saint Vincent’s case manager, who stated she had a good relationship with Avamere but had never been to this particular facility. Possibly she was thinking on the Pearl on Kruse Way which is another Avamere facility. My husband, in good faith, dropped my poor mother-in-law off there. She was there for 5 day rehabilitation session because of weakness in lower extremities. She was placed in a two person room a with long term patient divided by a curtain that was stained with looked to be old blood. There was no bathroom open to the patients in the room although my spouse could access it and used it from the other side

The staff here are unable to recognize when a patient has an infection. So if you have a fragile relative staying here, know that you will need to supervise them carefully yourself. Luckily I drove my relative to the ER myself—where he was immediately admitted to the ICU—all while the staff still seemed to think he was fine. Also, as I was clearing his belongings out of his room, the room was flooding from a burst pipe. The building is from the 1950s and falling apart. Some of the CNAs and therapists are lovely kind people. But staff do not respond quickly to the call button. As far as I could tell after two weeks of having a relative here, the is no supervising doctor involved in patient care and they don’t have any nurses on staff. If you try to ask any nurse a question, they will tell

Staff are respectful and treat residents like family. They have a lot of patience and compassion. They go above and beyond to make residents comfortable and happy. They are hard workers. Bless them all. My mom was a feisty Chicago woman. She was not the easiest person to deal with. But they “got her”. They understood there was a kind soul under that tough exterior. That meant the world to her family that they saw what we saw in our beautiful mom.

We had to have our mom at a rehab facility after surgery back in April for a few months. Since the rehabs closer to us where full, this Avamere was recommended and we couldn't be happier with the care that was provided to her during her stay. Crystal Gage ,the director of social services, was an amazing person who kept us informed about everything our mother needed and was going through during the difficult time with pandemic. She made it easier for our family with all the help she provided. In addition, Andrea one of the physical therapists, worked tirelessly to help our mom regain some of her mobility back. Even though we never got to go inside because of covid, we could tell that everyone who works at the facility really cares for the patients and they go above and beyond to help them

I have had the necessity to stay in a Skilled Nursing Facility. In the last 2 years, I have stayed in 4 different places. My experience at Avemere Clackamas has been wonderful. The Staff (Admin, RN, CNA, CMA, Activity Dir, Dietitian, Kitchen Manager, Therapist ) all have been very nice and attentive to my needs. One of the Med Techs (CMA) Crystal, does everything in her power to show kindness, respect, and empathy. The kitchen Manager (Betty) has come to me periodically to make sure that my food needs are being met completely (and I have quite the list of needs). The other difference between this location and the other facilities is the quality of the food. Other places were bland and cold. This location has the best food overall. Chris is one of the Chefs… and he really knows what he’s