Autumn Lake Healthcare at Long View

Very very impressed with Autumn Lake at Long View, from the polite, cheerful, helpful front desk receptionist to find patient Arnold McC, returning from a fresh shower to his thoroughly cleaned room! Thanks to all for your care, kindness, & professionalism!

Now I have to do their jobs for them. This is the weekend with all agency people. Do ho had my blood taken this morning and I was changed. No one ever came in again until 12,:30 to bring in my cold( it's always cold ) lunch. The nurse never came to to a blood test. I didn't bother eating the food no need. This place says that they care. They don't care I have to remind them to take my blood sugar and how to to change me . The agency people are here for one thing MONEY. They don't care about the patient and I am not the only one who says it I'm just the most verbaleagain today the food came a full 12 hour before the nurse came to take my blood. I'm tired of doing their job. So I told her to write it up in the book that I refused my finger prick and for her to write herself up for being o

Everyone I had contact with was very friendly, helpful. A pleasant experience. However, Wednesday 11-5-25 I was to get a call from your Dr. about Carl Rhoten my cousin in regards to his medical treatment. Today 11-6-25 still waiting for that call ! That leaves a bad taste in one's mouth, just saying!

I am impressed how clean this facility is ,dosnt matter what time of day I go in to visit you see someone cleaning .Regular staff are amazing ! Not impressed with most of the agency staff though now and then they have a caring one . For the most part I feel my parent has decent care here !

My mom is the patient and from her perspective it’s a wonderful place to stay for her recovery/rehabilitation. My perspective, as her daughter not receiving care, is the same. The care staff as well as the administrative staff, are amazing!! Everyone is friendly, attentive, informative, helpful…all employees of Autumn Lake do their job well and correctly…which I must add, is very hard to find in any field of work these days. I would hope that when/if I would need the same type of care, I would be able to receive it at Autumn Lake in Manchester, Maryland. My heartfelt appreciation goes out to the employees and staff there. Blessings to you all, for your time, efforts, and the sheer love of your job…I don’t know what we would do without people like you!!🥰