Autumn Lake Healthcare at Long Green

Unfortunately we have to choose a star otherwise we wouldn’t give any, because this place doesn’t deserve a star, This is the worst place to bring your loved one, dirty, careless, abusive to elders. We have had so many issues with my father’s care and needs. He was transferred from the hospital for recovery and since day one this place have done the bare minimum. Today 1/11/25 - we came to visit my father and check on his new room, where he was forced to move although we explained to them that room didn’t meet his needs and was going to be a challenge and traumatic to him. His room was so dirty and has a strong smell to pee, all of his belongings are thrown on the floor, there’s no trash can, the restroom is on the hallway and for an elder with incontinence that doesn’t work on less the re

Jumping from the tallest building you can find is a better option than placing even your worst enemies in this place.. I thought that we lived in the United States of America where we cared for and protected the most vulnerable . If I had not experienced this nightmare firsthand I wouldn't be speaking any of these negative words but trust and believe, God as my witness, this place is hell on Earth!

im not given this place any stars at all. My dad stayed there threw the doration of covid. We couldn't see him unless it was outside which was cool until one day it was raining and they still brought him outside wrapped in several blankets. Then to make matters worst they are now to this day receiving payments for him as it he was an patient. the nurses are very much rude and dont care for the patients unless they know the families are coming up to check on there love ones. Places like this needs to be shut down and revised asap. The director doesn't answer calls the business office lady is very much rude and always has an attitude when you call and ask about payments.

My sister was checked into this place right before the July 4th holiday. During that time we had several family meetings outlining our expectations and what the center needed to release her to home care once again. During that time, her brand NEW wheelchair was stolen. We advised the staff in a family meeting (nurse, rehab specialist, therapist and another person who may have been a business manager) that the chair she was currently using was not her chair, described the make of the chair which is clearly printed on the back and requested it be found and returned. She is now home and I have attached pictures of the chair they gave her. In addition, her nurse said if her original chair was stolen, it needed to be replaced by the center. She had them waiting to take her home - but the chair

The facility is nice and clean. However, the facility lacks "wrap around care" for patients. No activity room, or things to do. Patients need to stimulate their brain. Short staff leaves patients in bed too long, and not turning them. This is what my biggest concern is