AudioNova

They gave me great service and attention WAY MORE THAN I expected because I just walked in hoping they had time for me. They were extremely busy but they took care of my issue and questions between customers! I was so pleased and HAPPY to wait because I don’t live in the area but was near for a doctors appointment. I love this place. All are great!

VA Community Care enabled me to get new hearing aids through Estes-AudioNova. Totally satisfied with the service I received. Been going there for about 5 years and recommend them to all needing assistance with hearing issues. Thank you

Extremely Disappointed – Poor Service and Rude Staff My mom purchased her hearing aids from this facility, and when one needed repair, we brought it in hoping for prompt and professional service. After several attempts to get through and finally securing an appointment, they sent the hearing aid out for repair. We were told it would be expedited due to the delays we had already experienced. Two weeks passed with no update. Despite their promises to call with information, we heard nothing back. I had to keep following up myself. Update after visiting in person: I stopped by to express my frustration, and spoke with Ashtyn and Kendra at the front desk. Instead of acknowledging the issue or offering an apology, they admitted they didn’t return my calls, but became extremely defensive and “

I could not have asked for a better experience! My appointment was a week before Christmas. They actually got me in on short notice! The office staff were great, and Dane provided an overall fantastic visit. A young professional who embodies that word completely! Informative, attentive, communitive, and amenable. We would wish all of our medical office encounters could be this great! Highly recommended, I will ONLY return here if needed!

Really appreciate the honest detailed description on how the hearing aids would work and reasonable expectations for wearing them