Aspen Oral and Facial Surgery

Had a referral sent here for wisdom teeth removal so I gave them a call this morning & was told I would be on hold. The woman on the phone never put me on hold she set the phone down and continued to have a 20 minute conversation (yes 20 minutes I listened to this) with her coworker (I could hear everything) about foster cats and dogs, talking about taking time off & then talked about a woman of color. I said “hello?” On the phone thinking she might hear me and realize I had been waiting but no that wasn’t the case. I then hung up and tried to call right back and they never answered the phone. Very very unprofessional. I called my dentist and asked for a referral somewhere else.

I hate to say it, but after reading the reviews it seems that there is a pattern of behavior at this office. My son went with his girlfriend to her wisdom tooth extraction appointment and she was turned away due to them not feeling comfortable with her autism. They also said that her pain wasn't due to the impacted tooth that she was referred by her dentist for. It seems that they may treat patients differently that have state insurance. I hope that I am wrong but after reading the reviews I see a pattern. He also witnessed them making fun of her while doing paperwork. It seems to me that this office lacks professionalism and caring. I will make sure to never utilize their services for my family.

Highly recommend!! I had to have 2 cracked teeth pulled and I had lots of anxiety from bad experiences at other dentists but they put me at ease. They are knowledgeable & caring. Even getting my prescriptions was easy, they were ready at a pharmacy close by with a drive thru for easy pickup. Thank you Aspen oral & facial surgery for easing my way and taking care of me, your the best!!

I got a referral from my dentist to have all my teeth removed. So They called me once I tried to call him again because I have not heard from them whatsoever. I left them a voicemail, no call back. I just left another voicemail today. And I'm definitely not expecting a call back from them. They're extremely unprofessional, and they don't know how to answer to the phone when they're open

I have been to orthodontists, dentists, oral surgeons and I have never in my life experienced a place like Aspen oral! I got referred to by my regular dentist to have a tooth pulled because my roots are long. I hadn’t heard anything back after the referral so I called to make the appointment I continually called and it would go to an emergency line and I would have to leave my information and would not hear anything back. when I did hear something back they needed information from my doctor so I had to go through that whole process and even my doctor complained about trying to get a hold of this place. I finally got everything done and was literally sitting in their dentist chair when I got told that because I had a procedure done with my leg getting my hip replaced that I would need to be