Aspen Dental - West Springfield, MA

Disclaimer: Please do not respond with a generic message asking me to call Aspen Dental Customer Care to discuss further. Everyone I interacted with at Aspen Dental was extremely nice, respectful, and personable. My initial appointment went well. They listened to my concerns and thoroughly explained the work I needed and why. I met with a manager to go over costs and financing options, and while the original quote was over $17k (including wisdom teeth extractions, Invisalign, and other work), we discussed prioritizing what was most urgent: wisdom teeth, a filling, and a root canal for $2.6k cash payment. I scheduled a follow-up appointment to have the work done. Four days before that appointment, I was called to reschedule due to an unexpected meeting, which wasn’t an issue. I confirmed

I have been a patient with this office for over 10 years the office staff is always ready to assist you. They work with you to ensure your care is top notch. As far as affordability is concerned I feel it is rather pricey and can result in sticker shock. In all fairness I have no opportunity to make comparisons. I never give 5 stars only because there is always room for improvement

I took a trip to this Aspen Dental location, the front Desk lady who took my info was very welcoming! Abby was absolutely amazing, she was so kind and respectful during my xray process. Dr. Dianara was very understanding and very helpful in the two extractions I had to get done along with a root canal. She took her time and even numbed my mouth in places no other dentist has done before and assured I would not feel a thing! She was right. She was a Rockstar! Kristina who helped made this affordable in the best way she could have, thank you so much! Without her help and knowledge, I wouldnt have been able to get this situation fixed. Thank you, you wonderful ladies for all your help. 10/10 definitely recommend this location!

I went for an emergency visit and they were able to see me same day, even late. The front desk staff go the extra mile in making sure you’re taken care of. Free coffee and water on the wait room was a very welcoming touch. They’re amazing!! Special shout out to Jillian and Kristina!

I had such a great experience at Aspen Dental! From the moment I walked in, everyone was welcoming, patient, and professional. Dr. Dnasa was amazing—very gentle, informative, and made sure I felt comfortable throughout my visit. Abby was also wonderful and super helpful, making the whole process smooth and stress-free. I really appreciate the care, kindness, and attention I received today. Thank you to the whole team for making my appointment such a positive experience!