Aspen Dental - Niagara Falls, NY

I had my checkup at Aspen Dental today, and the entire experience was excellent from start to finish. The front desk staff was welcoming and professional, and the check-in process was smooth and quick. The dental assistant was very kind and made me feel comfortable throughout the X-rays and initial exam. The dentist took the time to clearly explain everything, answered all my questions patiently, and made sure I understood my treatment options without feeling rushed. I truly appreciate how respectful, caring, and thorough the whole team was. They made what could have been a stressful visit feel easy and reassuring. Highly recommend Aspen Dental to anyone looking for professional and compassionate dental care!

I am writing to share my feedback regarding my recent experience with your team. The quality of the work was exceptional, and I found the pricing to be very affordable. I particularly appreciated the direct and transparent communication; everyone I interacted with was helpful and took the time to explain each step of the process to me. Additionally, I was impressed by how quickly and efficiently my appointment was scheduled.This was truly one of the best experiences I have had in a long time. If I could give your team a ten-star rating, I certainly would. Thank you for the excellent service.

I went to Aspen Dental to establish care after not seeing a dentist for a couple of years due to not having insurance. I expected maybe a cavity or two, but nothing major. From the start, the appointment felt rushed and uncomfortable. The technician doing my X-rays was very impatient even though I explained that X-rays are painful for me because I have a small mouth. During the consultation, I was told I had multiple deep gum pockets (5s and even 6s), cavities, and periodontal disease, and that I needed a deep cleaning ASAP. After waiting about 30 minutes, I was given a treatment plan that was almost $2,000 out of pocket and required multiple appointments. Panicked, I scheduled the treatment and paid a few hundred dollars as a down payment. Shortly after leaving, they called to reschedu

I recently changed dentists and was looking for a place that could take care of my whole family. The Aspen Dental team was awesome! The office was clean and inviting and the staff was friendly and helpful. They took time to understand my unique situation and took steps to tailor their support and care.

1st time visiting this clinic, everybody was nice and friendly. Most especially to Tina Asst Office Manager. She is the sweetest! She helped me understand everything i dont know about my insurance.. deductible, co-pay, you name it! 😉 I really did had a good experience at this location. Mary who took my x-ray was nice, Britney the hygienist was very thorough with my teeth, and Dr. Sarah Defries was very detailed. Where else can you find a dental clinic where all staff are knowledgeable!? This clinic is highly recommended! Keep up the good work guys!! 😊😉