Aspen Dental - Covington, GA

I had been avoiding dentist for so long and decided to actually travel 65 miles to this particular office because they were open to seeing me quick. Listen, from the reception to the dental assistant to the hygienist to the patient experience coordinator to the operations manager everyone was awesome and extremely knowledgeable and patient with me. I appreciate all of their help and guidance! Shameena the dental assistant was awesome and she was patient with me. She reminded me not to be ashamed and that I was in good hands. Dr. Irby was so nice and knowledgeable! Janay was so sweet and very welcoming! And good ole Mrs. Latoya I was instantly impressed with her knowledge, good character and patience with me! You guys are great and I’m not longer a new patient but now an EXISTING ONE‼️

I had such a great experience from start to finish. The whole team creates a welcoming and comfortable environment every time I come in. Dr. Brown and Shameena were patient, thorough, and made my extraction process smooth and stress-free. Janay greets me with a smile each time. Ms. Latoya is great at making sure I understand my treatment and finance plan. Her patience is BEYOND this world! Truly an incredible team, Girl Power!

Please Communicate Your NO CHILDREN ALLOWED POLICY‼️ I was a patient at this location. I recently had a frustrating experience that I would like to bring to your attention. I was informed that walk-ins are accepted after 2:00 PM. I arrived at 2:30 PM and was told I needed to be there exactly at 2:00 PM. I returned the following day at 2:00 PM as instructed, only to be told that I could not be seen because I had my child with me. (The same child that has visited this same location on several occasions prior to today & strapped into her stroller). The information provided to me was inconsistent, which resulted in unnecessary trips and a significant inconvenience. Clear and accurate communication is essential, especially when patients are arranging their schedules around your availabilit

Today was our first time at this location. I wish I lived closer just to make this my home dentist. My 15 year old chipped her tooth Sunday and had her bubbly smile back by 4pm Monday. Jamie took great care of my daughter and then took great care of my nerves as the bill came. I can’t thank this staff enough!! Janay was also a great pleasure. Her smile at first entry was warm and welcoming. Thanks again ladies!!!

My experience at Aspen Dental was amazing! From the moment I walked in the receptionist Janay took great care of me. She had excellent customer service skills, very patient and her attitude was very pleasant. The young lady Azsa whom was the dental assistant did an amazing job taking my xrays. I normally dread doing the xrays because the way the sharp sticks stab your gums but she was very gentle as she adjusted the tool. She was so thorough as she prepped me to be seen and had such a fun bubbly personality. I loved it. I was also blown away by their dental hygienist Kristina and how she explained things to me in great detail, there was no need for me to ask any questions because she had explained it all so well. And I ended my visit with the Dentist, Whom did a wonderful job verifying