Arizona Dermatology

I scheduled my appointment 3 or 4 months in advance and the appointment date fell in the new year. Well they changed their policy to having to have your insurance card at every visit but I did not receive any notice of this change. When I arrived at my appointment I was rudely turned away with the front desk person, Michelle, telling me that they wouldn’t be able to see me. She did tell me I can reschedule but there was no apology, nor any trying to reconcile the issue. This appointment took a lot of time out of my schedule and a lot of time to get ready for. If you want HORRIBLE customer service then come here to this office. A side Breanna Deets is a great doctor inspite of their front desk customer service

This place is wonderful. My whole family of 5 is seen here by Kendall and she’s awesome with all of them. I had surgery today and both Kendall and Matt were very accommodating and comforting. Would definitely recommend 👍

Do you enjoy waiting in line? How about using a dirty tablet to share your medical information? A patient in front of me turned in his tablet. Without any hesitation, the receptionist pressed a couple buttons and handed it to me without cleaning it. The lobby was full, and I mean full. There were about 25-30 people waiting. That is just nasty. I didn't complain. I filled out the forms and gave the tablet back making sure not to touch my face, hoping there would be an opportunity to wash my hands or use alcohol in the exam room. I can't really tell you about the dermatologist, because I didn't see one. My appointment was for 9:45 and at 10:45 I politely told the receptionist that I was going to leave so they wouldn't have to keep calling my name. She told me I was next. I assumed they bumpe

My dermatologist Kendall is GREAT! She really seems to care about my health. A year ago she found melanoma on my neck. Caught it early had it removed with no problems. My surgeon was great also, almost no scar after procedure! Feel very confident with my skin health going here!

Doctor and assistant were friendly, but i paid 144 dollars for less than 8 minutes of their time for a full skin exam. When I checked in, I asked what the skin exams start at- the woman at the front desk explained they start at 118 dollars. When I checked out, the lady who checked me out, (who was also very rude) said that my visit would be costing 144 dollars. I asked her why it was more than the 118 dollar minimum. She said “I don’t know what they did in the exam room.” She then asked the medical assistant what they did in the exam room to make it cost more, and he said it was just a typical exam. So I asked again why it was 144 dollars and not 118, to which she replied she didn’t know why but that’s what it is. Really unprofessional, and poor price transparency.