Apple Valley Dental And Braces

I have been going to AVD for a few years now, I got braces with them and I got there for dental work. I have had good experiences and I have had awful experiences, where I am in pain, waiting for a long time or no one is understanding what to do. My first ever appointment there was a consultation for braces, they took my pictures but then realized they had the wrong patient. I should’ve known then that this place was going to be iffy. I have had multiple appointments scheduled and when I show up, there’s supposedly no appointment. I am very grateful for Tanya and one of the girls at the front desk. They are so very helpful and kind.

This place is a joke. They were great when I first started coming here. Ever since October it’s been a joke, good luck getting anyone to call you back, let alone actually getting scheduled. I’ve literally been calling weekly to get my cleaning scheduled only to be told “we’ll have to call you back next week.” Since October… it’s February and still haven’t gotten a cleaning scheduled because NO ONE CALLS YOU BACK! Don’t even bother getting braces, again up until October of 2025 amazing, no complaints! But now… I have to call 4 separate times to explain that a wire is loose and literally poking through my cheek and I NEED it fixed, literally can’t use my mouth because dental wax will keep it in place until you move anything in your mouth then your getting stabbed again. They don’t even have

My first experience getting my teeth pulled was amazing. That Dr was kind and personal. He told me step by step what was happening. Great experience! Then I went to see the guy that does my actual dental fixture. He did not make eye contact with me once. He talked to his assistant the whole time. I finally had to interrupt their personal life conversation and I directly told him. Hello, I have questions. Basically I was made to feel like I didnt exist. They never spoke to me, they behaved like high school kids. It was rude ! These are my new teeth and he isnt even making sure they fit right. Or that I took to the mold right. Then he left the room without saying another word. I go back in today. Hopefully my experience isnt as awful as last weeks. Makes me think I shouldn't of picked thi

They took a tooth that I found out later their were other options to save as it was healthy but only under a small flap of skin that could have been removed leaving the tooth. They pulled it while my gums and mouth were still infected which spread the infection. They gave me shot in the cheek in the nerve where it wasn't even needed. They gave me no antibiotics. They didn't offer any paper explaining after care. The oral after care information and tools to do so lead to direct harm in the form of dry socket. When I went back for extreme pain and told them it was infected and I likely had dry socket they x-rayed me and knowing I had dry socket and an infection. Lied to me and told me I wasn't healing because I was too old. I'm only 55 yrs old btw. They told me I could see the X-ray and then

This is a perfect example of why social medicine is a failed concept. Good luck with whatever you have done here. It’s literally a coin toss whether they’re completely incompetent or things go smoothly. In my case they couldn’t effectively send a prescription to the pharmacy within a reasonable timeframe.