Ampla Health Yuba City Xpress Care

I recently visited the Ampla Health Express Care and wanted to share my experience. I felt uncomfortable during my visit. When I arrived, the nurse who called me in, whose name I believe is Valerie or Valeria called out “Nellie” which made me assume she was calling for me since my name is Nayeli which i repeated to her as i walked up to the door She took my vitals and asked for my birthday but did not mention any mix-up. After I provided my birthday, she took me to the room and continued with my vitals, had me do a urine sample, and afterward informed me that it was actually the wrong patient That she was calling the name “Ellie” and that it wasn’t my turn that there was several patients ahead of me and had me go back out and sit in the lobby again she made me feel like I was being blamed

Wow! I haven't been to that particular Ampla in years so I was shocked to see it in it's new form. New building, CLEAN, eye catching, FAST to see a doctor for fast care, overall extremely pleasant visit considering I wasn't feeling well. Just a very beautiful building it was in along with all the new ones alongside it...all Ampla. Friendly and courteous staff, great temp Doc since I can't see mine in Lindhurst until next week but I AM switching docs because I LOVE this new Ampla and no more horrendous drive to Olivehurst. Highly recommend!

The staff was courteous and considerate. I went in feeling horrible and thought I would have a long wait, but it was actually the fastest waiting room time I have experienced. I'm not sure if I just got lucky in my arrival time, but it was nice to get in and out so I could go crawl back under my covers and hibernate.