Alexandria Pediatric Dentistry

I really really love this office as well as the employees! I was referred by a coworker for an emergency appointment and they seen my son the very next day! I was welcomed by the lovely Ms. Mary who assisted me with the paperwork, setting up a follow up appointment and all my other questions! Dr.Lopez was very knowledgeable and really walked us through everything. Really eased up our worries and very personable-which I LOVED! They really take care of their patients and parents.

Dr. Lopez does an amazing job with my kiddo. He has such a wonderful personality and so much patience when working with kids. Not all dental offices can get you in quickly for an urgent appointment, but Dr. Lopez was able to accommodate us. We’re so grateful!

While the doctor was excellent, the front desk experience—specifically with Mary—was extremely unprofessional and is the reason for this rating. I received a confirmation call at 3:59 p.m. for an 8:00 a.m. appointment the following morning. I initially confirmed, then immediately reviewed my schedule and realized I could not attend. I called back at 4:01 p.m., but the office was already closed, so I left a voicemail right away to cancel. The next morning around 8:20 a.m., I received a call from Mary, the secretary, that was confrontational and scolding in tone. I was told my actions were “unacceptable,” repeatedly lectured about the 48-hour cancellation policy, and spoken to as though I were personally responsible for broader scheduling issues and other patients not showing up. When I a

When my 2-year-old daughter had an unexpected fall and chipped her tooth, we called for a last-minute emergency appointment. Mary was incredible—she scheduled us within two hours and walked us through the insurance process. From the stressful initial phone call to the appointment itself, the entire team was extremely professional and handled our daughter with the utmost care and compassion.

Welcoming and warm staff, great hygienist and dentist! This was the first dentist my daughter ever visited. She had a great time!!