Alexandria Dental Care

Not many places in ALX take my current insurance, and the place I usually go to had no available appointments for this week. I found it convenient that Dr. Lu’s office was open on a Saturday, so I came for my 6mo cleaning today, on 29 Nov. That seems to be the only good thing about this location; given how understaffed and rushed Dr. Lu is on Saturdays, I feel I should’ve come on a weekday and I might have have gotten better, *actual* care. The entire “cleaning” by Dr. Lu took less than 20 minutes—which is a red flag in itself. I was unable to make it to a cleaning 6mo ago, making it a year since I’ve been seen. Since it’s been a while, I expected this visit to be more thorough and for the cleaning to last longer than my usual ~30 min appts. Once I was sat, she loaded my mouth up with gum

Please don’t get your wisdom teeth removed here. I got my procedure done here almost a year ago, and half of my tongue is still partially numb. There must be some nerve damage because I also get random sharp tingly pains in my face and teeth. I suspect that something went wrong during the procedure, because the Dr. started yelling at her assistant some time near the middle or the end — they were talking in Vietnamese, so I don’t know what was said. Before the surgery, I got an X-ray taken, but Dr. Lu did not inform me that there was a nerve close to one of my wisdom teeth — I found that out from another dentist, later. I highly regret getting the surgery, and if I had known that there was a nerve so close to my tooth, I would have at least had a chance to fully consider the risks. Finally,

Wonderful care and great with our entire family. Dr. Lu has been our dentist for years and we would highly recommend her and her team. About 2 years ago she saw us the same day when we had a dental emergency, which was a life saver. We can't thank her enough.

You basically have to diagnose yourself and tell her whats wrong, she doesn't ask questions or really investigate anything. Every other dentist I've had has always been proactive with my care and asked me about my dental health. I don't know if I have cavities or not since the last time I went in for a cleaning. I had no say in the last procedure I had done, I had options but she just wouldn't talk to me when I asked her about it. She just stared awkwardly until I abided and let her work. No discussion of my treatment options. Bottom line, go somewhere else. This lady doesn't want to take the time with her patients.

Dr Lu had been a wonderful dentist for myself and my husband for over 8 years. Very nice care and always willing to accommodate our schedule for appointments.