Albertsons Pharmacy

Having used this pharmacy exclusively for more than a decade (during which time they've received approx 250k in Medicare reimbs), knowing they have all my contact info on file and they are aware that I am disabled & homebound, was it entirely unreasonable for me to expect they could've given me 5 minutes notice before they inexplicably pulled the rug out from under me by discontinuing delivery service? No warning, no communication, no excuse, medications their competitors haven't any issue with delivering. I would think twice before I ever did business anyplace who would intentionally jeopardize their customer's health & safety without even affording you the opportunity to move your prescriptions to another pharmacy before it's too late. You've already missed doses by the time you're on th

Stella Mabhugu is an outstanding pharmacist. She stepped in during a frustrating situation, immediately de-escalated things, and had my prescription ready within 15 minutes as promised. Professional, calm, and genuinely customer-focused. Bravo, Stella.

I have been coming to this pharmacy for 3 years and upon my last 2 visits I have encountered extremely unpleasant customer service. The past two visits I have arrived to the counter and waited 5 minutes with no greeting. The time before my visit today I confirmed via phone that my order was ready. When I got to the store I was told my order was not ready and that I needed to wait 15 more minutes. I walked around Albertsons for 20 minuets and when I returned Mary Grace was huffing and puffing with the sight of my return. She rolled her eyes and with an attitude was finishing up my order. Today my trip consisted of a crowd of employees complete ignoring my existence when I walked up to the counter. The lead pharmacist and manager Ezinne looked me up and down and turned around to get on her p

Could not fulfill a simple prescription. Took over 3 days to get the meds, when I was told it would be ready by noon each day.

Terrible communication that creates nothing but inconvenience and frustration for their customers. The team member working the counter offered no solution when she informed me that my medication I need for surgery the next day was out of stock. Her apathetic tone and curt demeanor was disappointing. The team at the CVS on Ferguson is consistently more prepared, thorough, and courteous.