AFC Urgent Care Granada Hills

Phenomenal experience, contrary to my previous experiences at urgent cares. Clean and large waiting room, reasonable wait time, and excellent providers. Do you know the feeling when you meet someone and you can tell they’re intelligent? That was my experience when being seen by the provider Chris. He was very considerate and thorough but also fast. I felt much better after seeing him. 10/10 would recommend this urgent care for him alone!!

Great experience, from beginning to end. My daughter needed stitches under her lip. All staff was very profesional. We were seen in a timely manner. P.A Christopher Sosa who stitch her lip was very kind and knowledgeable, and made my daughter feel comfortable during the entire process.

I was very happy with the care I received. I was a walked in. The receptionist was very friendly and helpful. I didn't have to do anything on my phone, it was lovely. My sign in went very smoothly and quickly. I didn't have to wait long before I was seen. The PA took care of me, but also decided to have the Doctor see me. She was wonderful, too. Everyone I came in contact with was caring, friendly, efficient and knowledge.

Extremely disappointing and frustrating experience. I came to this urgent care expecting medical help, but instead felt rushed, dismissed, and overcharged. From the moment I arrived, it was clear that the focus was more on billing than on patient care. The doctor spent maybe less than 2 minutes with me, did not take the time to properly listen to my concerns, and asked very few questions. The diagnosis felt careless and poorly explained, leaving me confused and worried. There was no thorough examination, no clear plan of care, and no effort to make sure I understood what was going on with my health. I felt like just another number, not a patient. When someone seeks urgent care, they are usually anxious or in pain, and this level of rushed and inattentive care is unacceptable. Being char

I’ve been sick for 3 weeks at this point and visited AFC urgent care 3 times during this time. The last 2 times was by the same person, Jody or Judy, not sure. Her bedside manner is way below standard. Dismissive and condescending. First time she saw me she was questioning if I was sick. I had fever for 5 days at that point. She said “according to you, you have fever, you did not present with fever” I was on Tylenol and advil around the clock. I didn’t think I needed to pause so I can have fever at the moment when she saw me. I asked her if she didn’t believe me. It was really off putting. I told her I’m not here to get out of work, I work for myself. Second time I saw her, same smugness. I told her my son had the same symptoms that I had and he tested positive for walking pneumonia. She d