Aesthetic Dermatology & Dermat

Called this office several times multiple times a week with no answer nor call back. I had to visit the office twice just to get simple questions answered. Customer service has to be better.

Reviewed On January 22,2025 Very shrewd front desk manager with no regard for patient inconvenience. It appears like she upholds the doctor's work ethic because she has been the front desk manager for approximately 4-5 years. During the COVID period, I scheduled for laser hair removal treatment. I traveled from Washington DC to keep my appointment (50 minute drive time). When I got to the front desk the front desk manager told me that I could not get the laser treatment because the nurse that did the treatment would only treat clients who received the COVID vaccine. I was not called in advance about the COVID vaccination policy. I asked if I could at least be reimbursed $10.00 for the gasoline used to get to the appointment. The front desk manager stated that she would note in my r

Visited for a service advertised on their website. Consultation fee is $50 and must be paid before meeting doctor. I paid the fee and met with the doctor. They tell me that the service listed on the website is no longer provided. Left with -$50.

I had an appointment today with Dr.Walton . She listened to all of my concerns. She was very respectful and helpful. Love it there! 10/10 recommend.

This is my second time coming to get a laser treatment. From scheduling to getting my laser done was very easy. Miss Suzanne was the nurse that did my treatment and I can say she knows her stuff. My hair growth reduced by 95% after my first treatment. She's very attentive, friendly and over all a joy to work. I recommend any trying to get a laser treatment to come here.