Advanced Wound Care& Hyperbaric

My father was seen here for wound management… he has multiple wounds and because his consult only specified 1 wound they wouldn’t even look at anything else with out asking multiple times just to merely take a look. It took us weeks to get 1 appointment. Dr Wright has mediocre at best bedside manner. Very unfortunate that the patients that are seen here might not be able to advocate for themselves like my father can.

I have been here twice in the last year including my current stint for a different issue. Lisa, Ingrid, Laura and others in the nursing staff have made me comfortable and the wound care from fall 2017 included 10 visits with a vacuum pump in my leg and I was returned to Masonicare in better shape than the week before as the wound from a previous surgery at another hospital had opened up. It is now 100% healed with a small mark. The current issue was handled in-house for 2 months without advancement of healing. After 10 days I am showing marked improvement and I look forward to being a discharged patient sooner rather than later. Dr. Michael Tinker is a board certified Emergency Physician and an excellent surgeon for my wound care.

I have changed my review to 0 stars. After experiencing multiple unprofessional and unkind interactions witnessed by my family I provided feedback and multiple complaints to practice manager Pam. I also had to request I not be seen by specific nurses. Eileen and Natalie specifically - we’re rude and unable to follow any requests with accuracy. Dr Isaac Jabbours care was also unprofessional. he was impatient and critical and clearly has lost his ability to be a caring Doctor.

Thank you to the caring, professional staff for healing my husband's foot wound in a much shorter time than expected! I would recommend this facility to anyone seeking alternative methods to heal wounds faster, with up to date products and procedures. They really take the time to explain everything to you.

If I could give this place 0 stars, I would. My mother was treated there for a TINY (dime sized) ulcer on her lower leg. Within weeks they made it into a crater the size of a silver dollar. They dig with sharp instruments with little to no anesthetic and it's torture. To watch your 80 year old mother cry in pain is heart wrenching. To add insult to injury, she came down with not 1, not 2, but 3 different kinds of bacterial infections in the wound area, wound up in the hospital for weeks. The hospital doctors talked about possible amputation because of the condition of the wound, while the doctors at Advanced Wound Care kept telling us it was "getting better". She died shortly after - they may as well have killed her. DO NOT GO THERE OR LET YOUR LOVED ONES BE TREATED THERE!