Advanced Specialty Care - Ophthalmology

I really do not know what other patients are not happy about this practice. The check in was a breeze, wait time quick, intake person in exam room awesome, Doctor was great. Scheduling my next appointment to do a biopsy very easy and everyone personable and professional.

I had a great experience with Dr Chou and all of the staff. I didn't wait at all. Everyone who helped me was kind, knowledgeable and efficient. Dr Chou in particular really took the time to answer all of my questions and have an informative discussion at my appointment and I really appreciate it!

I made an appointment to see Dr Philip Skidd 3 weeks ago. My appointment was confirmed 3 times since the scheduled time. The day of my appointment which was supposed to be at 230 , I received a call from the front desk telling me that the doctor would not see me unless he had my referral. I explained to the receptionist that I had all my paperwork and was bringing it in at time of the appointment. The doctor said that was not good for enough and they canceled my appointment. I was so mad because I took off a day from work to go there. I asked the receptionist why did she wait until last minute to ask me for this information. I would’ve been able to fax it over when I was working. I will never ever go this unprofessional and very rude office. Good luck if you go there.

saw Dr Chou and received a new prescription for glasses. Apparently he wrote a + instead of a - i've been trying to get a hold of someone for the last weeks to correct the script, but nobody calls back.... NOT recommending this office (or Dr Chou)

This place used to be decent not anymore more!! Waiting 2 hours for a routine followup is not ok!!! After wanting to express my agitation with the office manager Karen got me no where, she was so rude and clearly, this was an inconvenience to her. She pretty much told me if I was not happy with my 2 hour wait time I should go else where!!! Which I will! Thank you Karen! In her words “ there are no shortages of ophthalmologists” . I have been bringing my elderly parents here for years and this place has gone down, so unless you have hours of free time for mediocre service look else where!!!! All the good and credible doctors have left this place any way! They are left with only new doctors that cannot afford to leave them any way!!