Advanced Berkshire Medical Imaging

Had an MRI, was billed by both the hospital and, unknown to me, Advanced Berkshire Medical imaging. The hospital sent a bill and called to inform me that I had an outstanding balance (insurance only partially paid the bill). I paid the hospital bill and thought it was done. 4 months later I get a letter from a collection agency saying that I had an outstanding account with this creditor. I had received nothing in the mail, no phone calls, nothing. The collection agency couldn’t give me information on what the service was and referred me to the hospital, the hospital referred me to adv. berkshire med imaging’s billing dept. (a third party company) who referred me to the collection agency. Around and around and around and no one could tell me why I was being billed. Finally I got through to

I would have given no stars, but that's not an option. Advanced Berkshire Medical Imaging did some work for me while I was in the emergency room at Berkshire Medical Center, but I didn't know it. The bill amount appeared in the portal, so I tried to connect it with a claim to my insurance. I couldn't find any claim that matched the bill. I paid a bunch of other ones that showed up in the portal, but I waited for a paper bill for that one since I couldn't match it up. Then I got a letter from a collection agency. I don't recall a paper bill, but truly in the barrage of bills I could have miss-filed it because I couldn't get it to match up. When I got the collection notice, I called the collection agency. They couldn't give me any details so I could find the claims, they just demanded that I

Never received a bill from these guys. Apparently they just send everything to a collection agency to hound you.

Personally, I think Berkshire Health Systems needs an MRI Brain scan. I question their rationale and reasoning behind their patterns and practices. They make up rules as they go and claim it is "policy." Yet, Berkshire Health System's will never provide the written policy that their decisions are based on, to the patient or their representative, explaining the procedures and protocols in detail. If you receive any written material, it is completely irrelevant and does not even begin to explain. This is common practice, from my experience, to utilize, implement, and execute authoritarian style medical practices that allows their medical practitioners to use their position to retaliate and discriminate. Private independent dictators practicing medicine and supported by the organization. Than