ACC Pharmacy

A couple of days ago I called to fill my blood pressure medication and ran into an issue with insurance. the pharmacy technician who answered the phone told me just to cut my current medication in half and take that instead of the whole pill. I verified with this individual that they were not the actual pharmacist and then I hung up the call and did a little bit of research on the local laws. Turns out it's illegal for pharmacy technicians to give advice about pill dosing in the state of Virginia. Only the pharmacist themselves are legally allowed to give that type of advice. So this pharmacy is allowing technicians to give illegal and potentially dangerous advice on medication dosage.

So i dont know who i just spoke with at this location but she was rude. Also, I didn't catch her name because she talk tooo fast and i felt rushed. Eventhough there being 30 mins left to help someone. I wouldn'thave called if i had known. (626pm-629pm) on October 6, 2025

I want to thank all the staff at ACC Pharmacy for being compassionate and timely with filling prescriptions and being extremely knowledgeable. I will always recommend them to anyone looking to fill meds and wanting great great service.

This pharmacy was fine until today. The app kept sending countless pop-ups saying my medication was ready. I finally rushed over, parked in the ridiculously tight garage, only to be told it wasn’t ready and that I’d need to wait another 30 minutes. The manager was rude and said if I didn’t pick it up within a week, they’d put it back. No deadline was given in the app. Even after showing them the messages, they didn’t care. This is the last time I’m coming here—I see why this place has such low reviews. I’m going back to Hope Pharmacy. I only came here because my medication was free, but the hassle isn’t worth it. Thank God this is my last week working at VCUHS. ✌🏽

I love ACC Pharmacy.Its convenient,fast and nice staff.