Acahti Dental

Guy was kind of degrading to me when discussing my oral health. I get that they are trying to be educative but not talk to me like a child. Also had a huge hassle with them and insurance. I was told they take my insurance when I made the appt. Then I was told that they wanted payment up front and not deal with the insurance

Good part: Dr. Peterson is good and friendly. Overall I was happy with the quality of her work. Bad part: Their dental hygienists for the most part weren't good at all. The last year I was there, they changed them every couple of months. New ones didn't quite know what they were doing. One of them one time was pressing so hard with a Scaler on my mouth that I got bruises on my lips. Ugly: Rude and lousy front desk assistants. It's the most disorganized office you could ever imagine, especially when it comes to payments, insurance, followups. Initially it was good, but then it got just really bad. Make sure you double check exactly how much every procedure cost beforehand. They may be vague about insurance, but YOU should bring it up and double check it , because there is a good chance they

If I could give zero stars I would, but alas. I had a root canal done here in 2019 and it seemingly was successful. For a year, things went fine but then I began experiencing pain in the tooth that was treated (and should not be able to feel pain in). I was told that the sporadic pain was normal. So it went another year and the pain came back more intensely. I went back and they did a variety of scans and x-rays which they said they wouldn’t charge me for, only to slap me with an emergency fee. They told me they would call me back after they’ve looked over the scans, and they never called. After three weeks I had to call THEM back. They told me they found an extra canal that they missed. They drilled into my tooth several times, told me that the issue wasn’t the extra canal, and continued

Several years ago, I went to this office once. An older, female dentist told me I had twelve cavities. I thought it was strange that I had no pain or sensitivity. The office tired to get me to take out care credit, in addition to my dental insurance, and schedule several visits to fill twelve cavities. Very soon after I moved to Lowell, MA and saw a dentist right away. He found zero cavities. I continued to see him for 5 years, and he only ever found one cavity. I'm still angry when I think about how Achati Dental tried to swindle me.

Stay away from this provider! Similar to other reviewers, I was treated by them over 4 years ago in 2020. Despite always paying in full and being part of no payment plan, I am now dealing with shady +$500 bills 4 years later from a collections agency. Maybe I will need to put a claim on Better Business Bureau or something because it is quite ridiculous.