Woori Pharmacy

I submitted my prescription and waited for 30 minutes without any updates, so I inquired about it. They then told me that the medication was out of stock and needed to be ordered. This pharmacy lacks consideration and service for waiting customers. I recommend using a different pharmacy.

My med techs and myself called the pharmacy this morning to ask for a copy of a residents order for an antiviral medication that was filled there last night. My med tech spoke to several employees who were NOT very helpful with her request. Then I called and ended up speaking with Angel. I was trying to explain to Angel why we were calling and that we follow Title 22 regs to assist with medication administration. Angel abruptly said, "dont talk to us about regulations, were sick of it, we follow CA pharmacy laws" and hung up on me. She did mention prior to her outburst that "HE" was working on faxing or emailing me the order. The customer service was HORRIBLE, and I hope they dont treat any other community or even customers that way.

Do not go to this place! They made me wait 45 min to pick up a prescribed medicine. I asked them three times as to how much longer it would take since my sick Mom was waiting in the car. Yet, no staff took time to respond and explain that this is their typical waiting time. I blew up and yelled after 45 min of wait, telling them if they had told me it would take this long, I could have taken Mom home and then come alone to save her the long wait in the car. No one apologized. All the staff went about doing business as usual. Terrible service!!!

My father always says good things about the staff members here, especially Angela L and Anna (please correct me if these names are spelled incorrectly). His doctors usually just prescribe him the medications and provide little-to-no pertinent information about them, such as reasons for prescribing, side effects, contraindications, etc. As you can imagine, that has been very frustrating for my father and myself to witness, and is considered to be very poor healthcare practice. However, Anna and Angela have always gone out of their ways to fill in those gaps by answering my father's questions and by providing important information that should have been provided by his doctors in the first place. The pharmacy is usually very busy, so it's understandable that they can't always be answering e

Worst pharmacy ever. They are incompetent, rude, and will not take any responsibility for their own incompetence. Avoid at all costs.