Woodlands Rehabilitation and Healthcare Center

I have family that is there and I went to drop off some things to her. As I was walking through, the scent of urine was very prevalent. I also seen multiple elderly patients near falling out of their beds. Staff walking down the halls staring at their phones and not concentrating on where they are going. My family member said her food is cold when she gets it. She has to hit the help button repeatedly just to get someone to come help her eventually just to go to the bathroom. Staff is very unfriendly for the most part. As I was leaving, I could not get the door open amd was met with a rude response. This place needs to be fully restaffed with actual caring professionals.

One Star for smelling good only when you walk in! My sister’s experience here was absolutely horrible, and I would never recommend this facility to anyone who truly cares about their family. On her very first day, she arrived at 8:30 a.m. on a Friday and sat in her room the entire day without a wound care nurse ever coming by to check for sores or bruises. That was the first red flag. To make matters worse, she was placed in a room with a roommate who kept her television extremely loud all day. The rooms themselves are small, outdated, and uncomfortable. The food is terrible—truly some of the worst I’ve seen in a healthcare setting. The staff does the bare minimum, and when it came to therapy, there was no motivation, no encouragement, and no push to help her improve. The overall attitu

Terrible conditions signs of water in wall by heating and cooling units. Signs of water damage in corner of walls and baseboard . Bathroom floors horrible from not being swept and mopped. Toilet set unhealthy when you lift seat you can see dried up urine . Windows has not been cleaned and miniblinds need to be cleaned . When you walk down the hall ways you see streaks all over from floor cleaning machine, no one mopping behind machine getting excessive water. Everywhere you go in hallways you smell urine. Most of all you can tell them about things they are doing wrong with patient and it goes in one ear and out of the other. Nursing Home means home for patient , not a free ride and easy money

I have been here a year and a half! The physical therapy and restorative care are very professional and caring! The rooms are very nice! The activities and activity director are very fun and helpful! Her assistant is very helpful and fun also! Everyone is welcome! The Administrator is very hands on and will always answer your needs!

Wonderful Staff ! Great smelling facility it was clean and workers were very helpful with my aunt!