Willow Springs Healthcare Center

My mom just had hip surgery and needed some rehab to get back to normal, I wish I could say my family had someone to take care of her but we have jobs which would leave her alone and God forbid there was a problem and she had to wait for someone to find her. Like I said this temporary and she know the fast she recovers she will home again . We live in modern world access to any thing you could need so find it hard to believe you are hoping that you will make out alive ,adults are the hardest to take care of set in your mind you know better well how did that work out for you they didn't cause your situation they are trying to help

My mother had came from a really bad facility recently and upon Arrival she was immediately Assessed very thoroughly and Was Quickly facilitated. Luis, Alex , Cecilia , Erick and Shawna are AMAZING! As well as all the others, They were so caring and sympathetic. They literally treat my mom like She is their own family member And I’m so grateful for that. I love this facility very much and I’m happy she was switched her💜

My husband was there for a month. the daytime nursing staff were wonderful night time not so much . The two nurses at the nursing station were not friendly even after seeing me every day for a month? Food not so good! However, physical therapy were excellent, Nadine, Chaq and Adina, all of them were very good. I noticed how gentle, caring and patient they were with these elderly patients. Ramona was also helpful and nice. I would recommend Willow Springs.

The facility has some older features but is kept very clean and is maintained well. The staff working here are passionate about their jobs and patients. The PT department is extensive and does an amazing job working with a wide variety of patients & their needs. The activities department plans a plethora of games and events to keep residents engaged and entertained. The doctor is prompt and is often walking the halls engaging with patients and staff. Of course, there are times where staff gets busy or a delay happens because humans are human, and certain processes take time. Overall, I would recommend Williow Springs to family members and strangers.

This is the second review im writing, these people writing reviews that say its a good facility are either lying or aren't real people, you can't be there more then an hour, and see how careless the staff are. If you can find a better facility for your loved one, please do, you family member should be somewhere they are really cared for.