Westminster Terrace

Louisville, KY · Nursing home

Rating
2.8/5
★★★☆☆ 2.8
Reviews
11
Rank in Louisville
#264
of 1354 doctors
City Percentile
38%
rating percentile
Address
Westminster Terrace, 2118 Buechel Bank Rd, Louisville, KY 40218
Phone
(502) 499-9383
Website
www.phsk.org
Status
Open 24 hours

Westminster Terrace is a doctor located in Louisville, KY. It is one of 1,354 doctors listed in Louisville. Its 2.8-star rating is slightly below the Louisville city average of 4.3 stars.

Hours

SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed

Customer Reviews

★★★★☆ 4.0 M Thompson · Aug 2021

I picked this nursing home after visiting and having a friend who had worked there in the past. My mother suffered from end stage dementia and stayed here for 6 months until she died. My experience with this facility was positive for the most part. With my mother's condition and the restrictions imposed due to COVID our visits were limited in what we could do. The staff called frequently to update me on her condition and notify me of changes in her course of treatment. We had a couple of issues with billing over the course of our stay that were immediately addressed by Dustin Tackett in the business office. The folks that worked the desk up front were compassionate and very helpful especially when we were moving in and out. The day after my mother passed a candle was lit in the lob

★☆☆☆☆ 1.0 Suzanne Hall · Jul 2017

We experienced horrible care with Presbyterian from the moment we walked through the door. Staff was unfriendly and not helpful upon arrival. Staff could not seem to give medications correctly. She was not bathed for the two days she was there before we decided it was not in her best interest to remain in her care. I would not recommend this facility to anyone. They are owned by the same company as Nazareth. However, the two places are totally different. Nazareth gave my mother good quality care. Presbyterian lacked in many places. To leave a good word about the facility, it was extreamly.

★★★★★ 5.0 kate taylor · Mar 2022

This is a wonderful experience and the sweet lady that sits at the front desk is so nice and caring. I can tell how much the staff and doctors and nurses genuinely care for the patients and love them.

★☆☆☆☆ 1.0 Matthew Chappell · Oct 2020

A dear friend is currently staying here. Absolutely appalling the way they are treating her. Go elsewhere.

★★★★★ 5.0 Briana Goodman · Mar 2022

The staff is amazing, everybody is so friendly!

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Nursing homeNon-profit organizationRehabilitation centerRetirement community

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This listing is informational. Contact the business directly to verify credentials, services, and availability.