Western New York Dental Group Buffalo Delaware Ave

I’ve been coming here for years and have always had good experiences, so this visit was really disappointing. I’m also not someone who usually leaves negative reviews, but this didn’t sit right with me. My hygienist told me my teeth looked good, and I’ve never had a cavity in my life, so I was surprised when Dr. Lucchese came in, quickly looked at my teeth, told the hygienist I needed fillings, and left without explaining anything, going over my X-rays, or giving me a chance to ask questions. I did ask the hygienist about it, and she explained that it wasn’t really her area of expertise, which I completely understand. That’s why it would have been helpful for the dentist to explain everything directly. It also feels like each visit now includes add-ons being recommended. Today it was a $6

I’ve been coming here since I was a little girl and I’m 20 now. I came in for a cleaning and to have my wisdom tooth looked at a few weeks back. I asked for them to remove the abscess it caused but they were more focused on my fillings. I didn’t even receive antibiotics. They said the abscess would go once the tooth was out??? Maybe that would’ve made sense if they were taking it out that day but they referred me to someone else and the abscess has since grown, my throat, neck and cheek is swollen on the side of the abscess, and I’m in so much pain at 6am while I type this. I had to call and ask for antibiotics but it shouldn’t have gotten to this point. I should’ve been taken care of when I was there, sending me home with antibiotics was obvious. The company they referred me to wouldn’t s

I've been to many dentist places and nothing compares to this one! They are not overly expensive, so good for someone like me who is low on money. They are kind to me and treat me great. They are fast at answering, can get me in immediately. I see them every 4 months. Only thing to warn you is if you make an appointment, be careful if you need to cancel, must do it before 24 hours is reached or you'll own 100 bucks. But everything else is great!

Went to this location because I had a broken tooth. I thought the tooth was beyond repair but the dentist insisted to try to repair the tooth. They drilled it and put a filling in it. Not to mention that it was the most painfull drilling I have even experienced because when they shot me with the Novocaine the dentist did not return to drill the tooth for 20 minutes and the Novocaine wore off by then. The tooth never healed and I was sensitive and painfull for 6 months! I returned to get a wisdom tooth pulled and made them aware of the pain and sensitivity in the broken tooth that they had tried to fix for the second time. All said and done they offered to do a root canal therapy on the broken tooth that they tried to fix after months of pain and sensitivity. I declined and told them to pul

Have been going to WNY Dental for 6-7 years. At this location, I called ahead to inform I would arrive late and the receptionist answered the phone with just “hello”. I arrived late but within grace period of 15 minutes at around 15 minutes. I was refused service by the receptionist. It’s very difficult at times to fit these kinds of appointments in a busy schedule (I had already rescheduled from a few weeks/month ago), and it’s nice when medical offices can be accommodating.