Western Dental & Orthodontics Kids

Not the best experience I've had. I was here 15 minutes before my appointment just to get told I was going to be here an extra 45 minutes just to be set in the back to wait a whole another hour. Their time management skills is very mediocre if just non-existent at all and they're definitely not the cleanest under any circumstances. I'm kind of hesitant to even have my kids here

If I could give less than one star, I would this place is horrible. Take my son here for ortho. They told me it was only gonna take two years with his braces. He’s only had them for eight months and has only been seen four times (in those four times twice has been because they needed to fix something because they didn’t do it right) and because the doctor is never in and is always rescheduling for this or that but when you call because the wire came loose or something else is damaged on his braces due to their negligence, you get attitude or talk to you like you don’t know what you’re talking about.(I see this taking way more than two years At the pace they’re going). I really hate this place and wish I could take my son elsewhere, but can’t afford to start over. I highly recommend if yo

Their doctor is often times not there or late causing them to shut office down that day or push all appointments back two hours and cancelling evening appointments. Second time this has happened to us; take child out of school and load them and my infant in car to make it all the way to office to be told I was called and that office was to be closed because doctor isn’t in. They don’t leave messages and there is no caller ID on caller, often times I’m driving my child to school or on the way to doctor appointments and do not answer my calls while driving, messages should be left for entire office closures or cancellations. Staff is great my kid loves going here but very inconsiderate keeping appointments on their part make sure you’re flexible if you start going here.

If I could give this place negative stars, I would bury them under the floor. This "clinic" is one of the most disgusting, money-obsessed, and downright dangerous dental operations I have ever seen in my life. It's insane how a place like this is even allowed to operate on children... or on any living being. Parents, please read this before letting anyone here touch your child. My family member was unfortunately seen here (before we knew how terrible they were). And after long hours of waiting in a filthy, chaotic lobby that already looked like a warning sign the "dentist" told us she supposedly had multiple cavities DOUBLE DIGIT cavities and needed multiple fillings plus extractions on BABY TEETH that were already loose. It genuinely felt like the recommendations were coming from someone

Miss Ty always has solutions and answers for all questions asked. Very nice, very cordial. The experience is always great. When I Ieave their facility I leave happy. Thanks Ty 👍🏻