Western Dental & Orthodontics

I had such a great experience with my dentist Dr Farroukh. I needed a filling for a really deep cavity, and I was honestly nervous going in. From start to finish, they were so patient and kind. They took the time to explain everything they were doing and made sure I felt comfortable throughout the entire process. I truly appreciated how gentle and understanding they were it made a stressful situation so much easier. I’m very grateful for the care I received and highly recommend them to anyone looking for a dentist who genuinely cares about their patients!

My experience at Western Dental truly meant more to me than just a regular dental visit. I came in feeling nervous and overwhelmed, REALLY BAD TOOTH PAIN especially because I had been dealing with discomfort and anxiety about my teeth. From the moment I walked through the doors, I felt a sense of relief. The staff greeted me warmly, and the environment felt calm, clean, and welcoming. Dr. Khalifa Farroukh was not only professional but genuinely compassionate. He took his time sitting with me and listening to my concerns without rushing or dismissing how I felt. That alone made such a difference. He explained every step before doing anything, making sure I understood my options and what to expect. I didn’t feel like just another patient in a chair — I felt heard, respected, and cared for.

I have been coming here since 2009. Lost a few years in the middle due to living elsewhere. I generally am pleased- I like the staff. And sure, sometimes it takes a while once you are in the chair to get started but it's clean and I can laugh with the staff. The problem I have, that frustrates me so much, is when I make my appt and then it gets changed. Without talking to me. Ok, the Dr won't be here that day, call me and let me know so I can reschedule it. Often it is put on days or times that I cannot do. Actually always. I book the appt to days and times I can be here. It's not a window to be seen within. And I work an hour + away. So moving it without my consent to a time I am at work? Or a time I would have to kiss a whole day? This has happened so often that I am considering billing

⭐☆☆☆☆ Very disappointing experience I waited for over an hour past my appointment time without being called, even though several people who arrived after me were attended first. It felt extremely unorganized and unprofessional. On top of that, they kept insisting that I schedule an appointment for braces, even after I clearly told them multiple times that I already had braces and didn’t need them. It honestly felt like they were just trying to push unnecessary treatments. To make things worse, they don’t send any reminders or confirmations for appointments, which makes it really inconvenient. Overall, I wouldn’t recommend this place — poor communication, long wait times, and a pushy attitude toward unnecessary services.

I scheduled this morning for an emergency wisdom tooth extraction due to having extreme pain. They scheduled me for an appt and told me to arrive 15 minutes early for paperwork. The office was closed she. I arrived so I waited. When it opened the receptionist told me that they did not do same day appointments even though it was their office who scheduled the appointment. This is extremely frustrating when going through a dental emergency and should be communicated properly.