West Valley Pharmacy

Beware! Don’t let your family be abused and mistreated by this pharmacy and its staff. Their staff forgot to drop off a prescription and when we called to see when it’s coming they said “we dropped it off, ur family member probably stole it!” Then they realize it was never dropped off. Again the same employee Malal causes a confusion on the phone regarding prescriptions and changes of doctors and she accuses us of committing willful fraud by proving wrong phone number and information. When a problem happens (and it’s normal, sometimes there are mistakes and misunderstandings) , the natural progression of a following conversation should be to fix the original issue …. Not to blow it out of proportion and cause several unnecessary issues. The disrespect and the unprofessionalism is disturbi

This is late posting this but last summer I had air conditioning lagging issues and thought I should buy some of that stuff to recharge it. The fellow behind the counter came out and assisted to see how low and then helped with deploying it into my ac system. As much as I do my own maintenance it was such a pleasure the help. It was hot, of coarse a dirty job but he never stopped smiling and being polite.

This place is really a joke. Cant believe they call this dump a pharmacy. It has this little door with thick bars so these 2 asian ladies buzz me in. Im a regular guy but these women look petrified when I approached the counter like I was goin to do something wrong or something. I ask if they had my medication in stock and they shut me down so fast I couldn't believe it. DO NOT GO HERE ITS A TOTAL JOKE WITH NOTHING IN STOCK.

Always friendly and helpful. They treat my family and me like their family. Very happy we live close by and they take care of us. Thank you

Wonderful service, helpful and knowledgeable staff. Will definitely come here again.