West Hartford Medical Center

I think this clinic is awesome. The staff is excellent; friendly and accommodating. Dr. Jaquez is an outstanding Dr. and has always made me feel relaxed and informed. I am very pleased with all aspects of my experiences.

AVOID THIS PLACE ‼️‼️‼️ The unprofessionalism Is beyond me starting with Receptionist not calling me back within 48 hours like she said they’ll do. I had literally called back one week afterwards., And her response was oh yeah, I did get an answer back sorry…. Her response was just because you haven’t had a primary over 10 years, The doctor doesn’t want to see you. Excuseeeee me?? Stay stay, don’t see patients who have not been seen my PCP in over 10 years. I used to come here when I was being seen for PCP and since I have not needed to in the last 10 years, this is the response I get… Absolute nonsense denying care is Absurd..

I'm not sure why this medical practice is getting such bad feedback. I was there about a week ago and they were Great! Very professional and compassionate. Doctor Corey is a great doctor and the PA was also good. She was very nice to me and made me feel comfortable. Ignore all those other reviews and see for yourself, trust me you won't regret it. They are caring and very informative when explaining things.

I have been a patient of this practice (more like a customer) since 2014 and my last appointment was two weeks ago for a renewal of my medical cannabis card. Specifically, I did telehealth. Avoid them. The practice asked me to pay prior to the appointment which would have been fine but, after getting renewed, the office mispelled my last name on my application. Yikes. Considering it was three letters off, I barely noticed it myself but uh good thing I did because while I was understanding of the human error at the time; I still think I should have been monetarily compensated solely because I literally did their job for them. Nice staff objectively but, genuinely unprofessional and likewise there are many, many cannabis doctors in CT now and this has never happened to me in a decade of h

Used to go here for my MMP card for 4 years and smooth sailing every time all the way through for the most part. I don’t know why all the complaints because every doctors office has rude staff every now and then. I also had a mishap with my address at one point and got it fixed asap through my dispensary. That is why I’m giving them 4/5 stars. Only complaint I have is the renewal fee increases🤨