West Dermatology - La Jolla/UTC

Paid $96 for labs that I’ve never done IN OFFICE, right before my birthmark removal surgery, and have since been repeatedly harrassed in the mail for the same exact “labs” that I already paid for! I’ve only ever been to this office (West Dermatology La Jolla) thrice, once for the initial consultation with Dr. Hamman where we discussed my facial birthmark and he clearly confirmed that labs weren’t needed, the second time was the actual date of the surgery, and the third/last time was my post-surgery follow-up to remove sutures. I have never been anywhere else for labs or spoken to any other provider except Dr. Hamman. I was given a paper quote for the surgery on my first visit, but paid $96 more than that on the day of the surgery (I still have the paper quote and receipt of all transacti

Really disappointed. I rarely write reviews, but given I was a long time patient, I figured I would share my personal experience- 1.My hormonal acne was always mild and manageable, and treatment for that was effective. Over the past year, my regimen was adjusted. I was told the new concerns listed below were not related to my adjusted treatment. Last year I had experienced severe swelling/eczema bumps on my hands, new marks on my lip, sudden melasma, and Raynaud’s symptoms. I personally noticed improvement after discontinuing one of the medications, and although I can’t determine the exact cause of these new concerns, the timing of symptom onset relative to my regimen change was concerning to me. 2. Appointments have often run behind schedule for me. 3. When I called about the hand swelli

If you got a price hike for your Monoxidil prescription, get the generic for Loniten from "Cost Plus Drug Company" (yes, the one co-founded by Mark Cuban) online for a laughably more affordable price. Dr. Zubair is indeed the no nonsense, no judgement, get the job done option. Staff kindness is conditional on patients not being rude to them.

As with many of the reviews highlighting the poorly run front office and medical assistants, I have to echo the same concerns. I had been a patient for several years, my husband and daughter are also patients. I am now in the process of getting us all moved to a new practice as the competence of this office is so incredibly concerning that I cannot trust that I am getting the care I need. No one is ever available to answer the phone nor do they return calls. I have had a billing question for over a month and cannot get a call in to discuss it. Good luck getting biopsy results. Better make sure you pay attention because they may mark your biopsy site incorrectly as I have experienced. I truly have never seen such a poorly run office. And, in case anyone is wondering...I am STILL waiting for

Dr. Hamman, Naz, and the entire team at West Dermatology are truly exceptional. From the moment I walked in, I was met with such warmth, kindness, and genuine care. I was honestly blown away by my experience. They made me feel heard, comfortable, and completely at ease - something that’s rare and so appreciated. This practice sets the bar incredibly high, not just clinically but humanly. I’m so grateful to have found them.