Waterville Residential Care Center

Waterville, NY · Nursing home

Rating
3.3/5
★★★☆☆ 3.3
Reviews
20
Rank in Waterville
#2
of 2 doctors
City Percentile
0%
rating percentile
Address
Waterville Residential Care Center, 220 Tower St, Waterville, NY 13480
Phone
(315) 841-4156
Website
www.watervillecares.com/?utm_source=local&utm_campaign=gmb&utm_medium=organic
Status
Open 24 hours

Waterville Residential Care Center is a doctor located in Waterville, NY. It is one of 2 doctors listed in Waterville. Its 3.3-star rating is slightly below the Waterville city average of 3.6 stars. It ranks #2 among Waterville doctors by combined rating and review volume. There are 6 photos associated with this location.

About Waterville Residential Care Center

Waterville Residential is a family owned and operated skilled nursing facility nestled in the scenic community of Waterville, New York. The home, originally established in 1953 on Stafford Avenue, was built on the foundations of providing loving and... More

Hours

FridayClosed

Customer Reviews

★★★★★ 5.0 Tarez Jones · Feb 2026

I just want to say Hilary Owens was my CNA instructor for Jan 2026 & she was AMAZING ! She made sure we were comfortable and took time to explain anything we did not understand . Hilary was patient and also very thorough in her teaching. When we went up for clinicals she was extremely helpful to the staff also being a great example of what being a team player looks like ! Thank you again Hilary ❤️ The staff that I encountered was also nice and helpful .

★★★★★ 5.0 Vanessa Pellegrino · Jun 2024

We were invited to go this center with our baby goats. (NY Goat Yoga helps to spread the benefits of animal therapy.) Their Activities Director is the one who invited us. You can tell the team there take great pride in caring for their residents. They host lovely activities for their residents and their families. It was a pleasure making their faces light up with baby goat loving!

★☆☆☆☆ 1.0 Robin Clancy · Dec 2025

This is the dirtiest place I have ever seen. The residents are dirty. My love one sat in a dirty depends all day. His hair was always greasy and he was dirty. They do not know how to care for a person with diabetes. This is the worst place I have ever experienced. Unfortunately I did not have the power I need to get him moved.

★★★★★ 5.0 Betty Bruggeman · Jun 2024

I very highly recommend this facility. The Therapy department is fantastic. My husband went there for rehab after suffering a traumatic brain injury, a stroke and 2 fractures in his neck. They now have him walking, dressing himself and teaching him to make smart choices. Thanks to all their hard work he is coming home very soon. Everyone made him feel at home there. The kitchen staff does a great job making sure they have great meals. Everyone here goes above an beyond to make sure all residents needs are met. My husband wouldn't be where he is today if it wasn't for the dedication of this therapy staff. Thank you all from the bottom of my heart

★★★★★ 5.0 Kristy Bikowsky · Aug 2024

My husband has been at this facility. I praise every individual here from the kitchen employees, laundry employees, Cleaning and maintenance, Full nursing staff, PT and OT, Dr. Jeffers, he had excellent care. Very clean building, excellent food, All office personnel was great and very understanding. I personally rate this place a 5 star. I can’t Thank everyone enough for all your compassion and gentleness for my husband. ♥️♥️

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Nursing homeRehabilitation center

Top Doctors in Waterville

NameRatingReviews
Waterville Family Health Center★★★★☆ 4.010 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.