Warby Parker Union Market

Everyone knows Warby Parker is an amazing place to get glasses and an eye exam. The icing on the cake is the staff at this location is so friendly and personable. They made the process ridiculously efficient. All the staff are truly amazing, but Jasmine is above and beyond.

I’m super disappointed in this store and especially for just wanting a final prescription for contacts. I went in for my eye exam first and Dr. Patel was incredibly nice. I paid for my exam after insurance and even asked the front desk if I was set. When I was on my way back home they called me in a very rude tone that I need to come back and pay for something I did not pay for, as if I was stealing a service. They had forgotten to charge me for an eye scan. This was incredibly unprofessional and I had to stop my car to pay by giving my credit card details since I was too far from the store to go back and the store would not let me pay any other way. I came back on my contacts follow up and the contacts that arrived didn’t seem to align with my vision. And that’s okay, I understand and I

Super helpful! I went in to get my legs of my frames tightened. The very helpful optometrist, Nikia, kindly suggested I get new nose pads as well. She also ran the frames through a washer they have! Very grateful as the oil and dirt from my face had been building up. A pleasant experience. Will be back again.

The associates are very helpful and knowledgable. It was very easy to order new glasses with my prescription in person in the store. They told me my insurance options and everything. Can't wait for my glasses to arrive!

This location was great! The staff are super friendly and helpful. I got seen on time for my appointment and had a great experience picking new lenses! The office was clean and very conveniently located to the metro stop. Definitely will come back next year!