Walgreens

This is a very poorly managed store. The shelves are often empty, staff are unhelpful, and the atmosphere feels unsafe. The Winslow location provides a much better experience. Go there instead!

Terrible experience. The lead pharmacist “Sid” is contradictory in most of what he states as “fact”. They are by far the slowest pharmacy in Waterville particularly given the amount of staff on hand. By comparison, Hannaford at 140 Elm Street will fill anytime inside sometimes 10 minutes if they know you have somewhere more important to be than sitting at the pharmacy. (Like work). The attached photo is how “busy” they were for 2 hours straight but there I sat… Most recent example, I was told this morning that he couldn’t bump my refill so I could make it to work because everyone says the same and when I asked him if the 35 people I had ahead of me had to be to work he said he had no way of knowing that…isn’t that why you just said you couldn’t put me up, because everybody says the same?

★☆ 2 stars Major Training, Communication & Privacy Issues In-Store A Concerned Customer Location: Walgreens – 210 Main St, Waterville, ME I’ve experienced significant issues with this store: 💳 Untrained Management Managers lack proper training on Medicare OTC cards and other basic inquiries. When I asked for help, the manager was abrupt, dismissive, and gave incorrect information instead of seeking answers. 🚫 No Access to District Manager I requested the district manager’s contact number over HIPAA-related concerns, but the staff refused—offering no further avenue to resolve serious issues. 📞 Corporate vs. Local Disconnect Corporate advised to have the local store waive a promotion due to internal issues, but the store refused to comply, saying local management overruled and dose n

Made an appointment to get shots, got a reminder this morning and show up for them to tell me I have to wait an hour or more because they're super behind. Extremely unprofessional for this company to not have a system in place to notify customers, especially those who have a commute to get there. Very irritating.

Wait to long when I call,one time it was 40 mins