Walgreens Pharmacy
Round Rock, TX · Pharmacy
- Address
- Walgreens Pharmacy, 4550 E Palm Valley Blvd, Round Rock, TX 78665
- Phone
- (512) 255-9230
- Website
- www.walgreens.com/locator/walgreens-4550+e+palm+valley+blvd-round+rock-tx-78665/id=10232
- Status
- Closed · Opens 10 AM Sat
Walgreens Pharmacy is a doctor located in Round Rock, TX. It is one of 316 doctors listed in Round Rock. Its 3.5-star rating is slightly below the Round Rock city average of 4.4 stars. There are 2 photos associated with this location.
Hours
| Friday | 8 AM–1 PM, 2 PM–8 PM |
Customer Reviews
1st, I have several Rx's to pick up. They cannot seem to coordinate them & have all of ready for me at one time. 2nd, when I do go and pick up, I'm in line sometimes 38 min (or more) just to get to talk with someone. (Drive-thru) 3rd when I get to the window, tech walks away only to leave me waiting another 12.42 seconds. 4th. When she finally returns, she didn't have my Rx's ready even though I rec'd a text they were! Arrrrrrggggh! Very frustrated with this store that I've been going to for 20 years. The kicker; the meds were for anxiety! LISTEN UP CORPORATE WALGREENS, your employees are dieing out here. Get them some help. PLEASE or you'll lose another longtime customer. Just sayin'
I've been using this Walgreens for prescriptions for around 5 years, but lately have noticed a huge decline in customer service and efficiency. I called in for a refill and their automated system gave me a choice of 4 different prescriptions for the same drug, even though I only have the one. Not knowing which was the correct one I answered yes to all 4 hoping to get someone to look and it and decide which was the right one to give me. No chance - I just got a message that my doctor had refused the repeat as it was not yet due. I visited the branch then and was told that they had tried to renew the wrong one and that the correct prescription would be ready the next day. I called in again then and after waiting for half an hour was given a bag with the renewal, but when I got out to my car
I order 8x10 size photo print after three hours. I went to pick up after 15 minute. Wait on the counter person show up and says printer is not working so I am not able to print. I ask why nobody has inform that printer is not working by email or by text. This is my shift start just now, and I don’t have an answer. I can cancel if you want it. I said please cancel now The fun part is after two days. Someone call and they said we are not able to print your photos because we don’t have a printer working. I don’t understand what kind of system they are following. Cancel my order. Still, we have order in our system, we cannot print.
The person working at the pharmacy counter was rude and incompetent. I tried to get a prescription filled using the VA's community care insurance, like I've done a dozen times before, and she argued that it wasn't possible and that they don't do that. I've been going to this walgreens for almost 10 years. I'll be taking my business to a pharmacy that will fill my prescriptions and doesn't treat me like crap from now on.
Cory is the MAN...He went in on his day off to help a customer with a passport...Now that's Service!!! Put that in the Commercials.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.