Walgreens Pharmacy

Jenny from the pharmacy really was not helpful at all. She really does not look like she knows what she's doing. Two customers before me were not helped. She looks very confused. I don't think she should be in the pharmacy department. I would give zero Star but that's not an option. Would not ever recommend this for anyone. I hope they get better on their staffing i will not be coming back

The care and personal concerns for my well-being with tremendous help from the pharmacy staff. above and beyond to understand my situation and figure out how to avoid paying out of pocket. although my regular pharmacy delivers, I just wanted to let everybody know that these folks are special

The customer service was extremely poor. I asked nicely where my item was since they were closing in 30 mins. It was my first time at this store and I wanted to get it quickly and pay. The female worker was very rude. I decided to ask a second female worker. She also had a very poor attitude. I asked a couple more questions since that's the only store I can by my item nearby. My advice to the workers is - change your attitude and help people politely. The money with which customers pay is going to your paycheck. Be polite to customers - more when customers are asking nicely and just asking for information they need.

I have only been here for the pharmacy. It's a small location for sure, and they definitely look busy, but it's visible that the staff is going as fast as they realistically can. I have used the drive thru pharmacy the last 2 times, and it wasn't bad. In regards to the store, their hours don't match the door sign or their app, I think it shows something different as well, so I just don't bother. My insurance no longer lets me use CVS, so it's either this or waiting for mail service. So far, I have had no issues with the pharmacy section. I shall continue to get my meds here until something terrible happens.

If you read other reviews, many customers complain about the pharmacy experience and clearly upper management does not care enough to do something about the lack of service. Could it be because this location is in National City and management does not think a diverse and lower income area deserves respect and access to their prescriptions in a timely manner??? I've had antibiotics called in and because of staffing issues I can't get my medication. Recently I dropped off a prescription on a Friday, it was supposed to take 30 min, I got a text to pick up Saturday morning. I went to pick up and the pharmacist "stepped out for 30min" when it was really the pharmacist went to lunch earlier than what is posted online. Walgreens management should be ashamed! Everyone including the sick, elderly