Walgreens Pharmacy

This is by far the worst Walgreens Pharmacy in the area. As a health care provider, I found that they have very poor customer service. They are consistently unable to fill prescriptions on time.The tech actually said “life happens”. Very unprofessional. I will be transferring all my business to CVS.

I called to update my insurance and was told multiple times I had the wrong info. The employee who answered was not listening, making me repeat myself, and still misheard what I said. Then she argued with me about what I didn't say, talking over me, and she hung up on me when I tried to correct her. Forget this pharmacy. I'll go elsewhere now. 7 years, and I finally hit my limit of bs there.

I stopped into the Family Pharmacy in Edmonds recently after an appt. upstairs with a prescription that needed to be filled. I asked if they carried the medicine, they did, and they were contracted with my insurance provider, and they filled it for me in 10 minutes. Had I taken that prescription to the Lynnwood Walgreens it would have taken them 3 days to fill it, and 30 minutes in line for me to pick it up. The drive thru is not important to me, as what's the point of having a drive thru when it isn't even staffed.

I have been going to this Walgreens for years to fill my prescriptions. You couldn’t ask for more caring pharmacists. Insurance coverage is wonky and they always take the time to answer my questions. Anytime that I have almost ran out of medication, they have worked with my care provider to get it filled quickly. I highly recommend.

The folks who work at the pharmacy are one of the nicest , kindest people I have met. They helped my dad get an insulin applicator working through several complications with the urgent care clinic and even going out of their way to talk and clarify with the doctor . 5 stars for customer service