Walgreens Pharmacy

I had a very disappointing experience with Walgreens. The staff demonstrated a complete lack of customer orientation. They were unable or unwilling to meet even basic customer needs. I came with a simple request related to printing photos, and instead of offering help or clear guidance, the employees avoided giving a direct answer and did not respond properly to my questions. No one took responsibility, no one tried to explain the requirements clearly, and no alternative solutions were offered. I felt dismissed rather than helped. For a company of this size, this level of service is unacceptable. Customer service should be about assisting the client, not avoiding communication. Unfortunately, this experience showed the opposite. I will seriously reconsider using Walgreens services in t

If I could give zero stars I would. The worst customer service and Walgreens I’ve ever been to - don’t waste your time. The workers there are extremely disrespectful and no help at all.

I do not recommend this kind of torture that I have experienced with this Pharmacy to anyone. This is not the way Pharmacy should be and it’s a shame that this has become the standard of care. These people have no empathy. They are just robots. After I transferred to a local mom and pop Pharmacy I saw the real way medicine should be handled.

I called in a prescription refill last Saturday. I even talked with a live person. It was supposed to be ready on Monday. I went to pick it up this morning (Wednesday). It wasn't ready and was never put in. So I went back this afternoon. I was in the drive up and had one car in front of me. After almost 20 minutes I wanted to leave but was trapped in the line. I was finally able to get out and went inside. The same car was still at the drive up. I asked if they were filling a prescription because it had been over 25 minutes. I was informed there was an issue with the insurance. Why didn't they have the person move and come inside? I'm just saying. Anyway there are always issues especially with wait time in pharmacy or store check outs. Go at your own risk. I suggest finding another Walgree

Thank you Walgreens!! Easy to get the meds we need when away from home.