Volker Erica OD

I was referred to Dr Volker after suffering an eye injury that left me visually impaired in my right eye. I had my appointment with her in January of 2024. I thought I had made clear prior to, that I was seeking to have a cosmetic soft lens for my eye, but when I arrived they had the thick lens there for me to try. Okay so we had miscommunication, they then took pictures of my eyes and was told they would send out the pictures to an artist to paint the custom lens. Since then I had reached out multiple times via the patient portal to Dr. Volker directly (never read or received messages back), phone calls upon phone calls and finally after even more calls from me, I received help from a customer support agent who contacted her managers to help me get answers. I finally received a call back

I have been a patient of Dr Volker since she started practice. She is the best eye doctor I have ever had. She is personable, thorough and very good at getting me the right prescription. I am 82 years old and I have had contacts for 42 years. I also have kerataconus in my right eye and it's corrected beautifully.

I was diagnosed with kerataconus in my early twenties and went to several doctors before I was referred to Doctor Volker. She had just started to practice when I began seeing her. Thanks to this wonderful woman and her incredible technician Deb, I have had a pair of contact lenses that have fit me nearly perfectly for the past nine years. After struggling with my vision before being diagnosed, it was scary to hear that I had an eye condition that couldn't be corrected with glasses. I didn't realize how bad my vision had gotten until my appointment and consultation with her and Deb. Within minutes of my appointment beginning, I had a topographic map made of my eyes and a pair of test lenses the Dr had handy that made my vision nearly perfect. I was literally in tears in her office. The pair

Dr Volker is a terrific doctor, very skilled and highly professional. I have keratoconus and she provides clarity both with her thorough contact fitting and in her detailed explanations. I highly recommend her and the entire team at Yale Eye.

I saw Dr. Volker for scleral contacts she gave me the most comprehensive eye exam I have ever had. She was personable and answered all my questions without rushing. She was a consulate professional. I without expectation giver her my highest recommendation. She is worth traveling to see.