Verdi Eye Specialists

ZERO STARS!!! I have just LEFT the Granby st location —- furious!! As a potential New Patient, I was entering the front door with my leashed & vested service dog to be accosted by a staff member standing to the side of the front office. She didn’t even give the receptionist an opportunity to greet me & inquire about the dog! Before getting half way through the door, this lady very rudely stepped over to the front desk & says: Ma’m, your service dog must be wearing a vest! I was shocked. I hesitated, looked at my dog to be sure I wasn’t completely crazy & looked up at her in amazement. “Can you not see he’s wearing a vest?” This lady replied: I don’t know, he’s little, I can’t see!” I said “it’s dark blue with a black & red service tag; no need to worry, I will find another pro

Add an appointment with Dr Franklin this morning, which I just walked out of the appointment was at 8:20... At 8:30 Dr Franklin was just cruising around talking to the girls up front and I could hear him laughing and I'm thinking well there's people back there what's the deal... 840 I'm still sitting there 845 same thing he's walking around talking to people There was another lady sitting there that said he should go back there and take care of people my appointments at 8:30 I said yeah well my appointment was at 8:20... So the girl comes out and calls the lady back that says her appointment was at 8:30 of course at this time it's 8:50.. I said excuse me my appointment was before her she said we don't take people according to when they come in we take them according to appointments I said

I came here for a QTC referral from the VA and was blown away with the staff and service. They were so welcoming and helpful that I am considering making them my regular eye specialists. The office was clean and comfortable and the staff did an amazing job making sure people were getting in and getting taken care of. Absolutely recommend Verdi Eye Specialists!! Thank you guys again for the exceptional treatment!!

I’ve been a patient at this eye clinic for five years, coming in every two years in line with my insurance coverage. I’ve been nearsighted since childhood, and each visit has shown a steady progression in my vision changes. I’ve also shared my limited family history, which includes a biological brother in Africa who is blind, so I take my eye health seriously. About six months ago, I had an appointment with Dr. Franklin after noticing a significant decline in my vision. When my test results appeared normal, he accused me of being dishonest about my symptoms. That accusation was not only unprofessional, it was deeply upsetting. Coming from an adoptive family of medical doctors, I understand the importance of honesty in healthcare and would never fabricate concerns. That visit destroyed my

Please avoid this money hungry place. First and foremost I’ve been going here for the past few years. Had insurance the first few times going. Have since lost my vision insurance, so self pay. Still went to my appointment- arrived early- paid my mandatory fee for self pay which they collect on you signing in. Got called in the back, the young lady whom did all my tests was extremely nice. Dr Verdi comes in some 30 minutes later to see me for a whole 10 minutes MAX. The young lady explained I’d be getting pictures of my eyes, due to me going more often, to my Thyroid disease. Dr said as me leaving to be checked out that I was a NEW patient and should be charged as such. If you haven’t been in 2 years they consider you a new patient. Totally understandable I myself work in an office and we d