VCA Decatur Animal Hospital

ABSOLUTELY DO NOT GO TO THIS HOSPITAL FOR YOUR PETS!!! I have posted this from a different account from our original appointment for privacy reasons. I went due to the free first appointment promo for my elderly cat. She currently was not presenting any major symptoms but we did bring up some concerns and was told during our first appointment she may have multiple possible severe conditions. Although we acknowledged her age contributing to these factors we were baffled at the possibly that she had irreversible damage. We were quoted over $1,000s of tests and were told it was urgent and she could possibly be in critical condition. Of course my family was worried but could not afford such a high cost with CareCredit, the next day we took her to another vet for a second opinion and were told

Sandra is an amazing person. I'm not way anywhere easy to deal with. That's just who i am. If you know you know. Any ways this ain't about me this is about Sandra. Talk about someone who knows how to talk to somebody who is freaking out who is not taking a deep breath and thinking things out. Especially when you're thinking about your animal who you see at your child. And just going crazy and how soft and calm your voice is really made a difference and I want to say thank you so much for how you treated me on the phone and how you you put things into a different perspective for me I really appreciate your kindness we need more people out here in this world like you maam.

I just want to start out by saying, I am no easy person to deal with especially if something is wrong and I have anxiety, and I'm having all these or racing thoughts, and I'm talking fast I don't know what I'm doing I'm just not thinking correctly I would like to give Sandra 10 star rating because she knows how to talk to a person like me who needs to just calm down and take a deep breath and not overwhelm myself I just really want to say thank you for all your help you did right now and I can't wait until my appointment on the 22nd. Your amazing.

Just saw Dr. Hoyt! First time at this animal hospital for me & Titan (my GSD of 13 weeks old). There are no words to describe how professional & clean this facility is…. They set the bar folks! Period! I wish I had known about them with my GSD Fonz (before he passed) because my experiences valley wide have been very lacking in satisfaction. VCA, however, exceeded my expectations (I’m old school at 57 years so this is saying a lot). Dr Hoyt was very friendly, knowledgeable, NOT IN A HURRY to shuffle us out, really took her time to examine & explain the VCA new client process, and just an overall, experienced and customer friendly individual! I’ll be a customer for life! Staff is also very friendly & knowledgeable; they really invest the time into their clients!!! I highly recommend

Dr. Chinn has helped my pets to stay healthy. My Baby has had acupuncture for an injury that helped tremendously. Everyone there are friendly and treats animals like royally.