Vantage at New Bedford

Vantage at New Bedford has some great staff. One in particular is Jackie. A CNA on the 2nd floor who takes amazing care of my great grandmother. She is attentive and kind. We always know my Grandmother is in great hands when we see her working. She ensures my grandmother is dressed and her hair is neat and she has everything she needs. Jackie is always so nice and happy to talk with us/ greet us. Jackie is as patient as you can be...My grandmother is not the easiest person to deal with in her later age. We really appreciate how caring and compassionate she is!

My mom was here for long term rehab. She was here for 6 months. My mom enjoyed the food. The rooms and common areas were kept clean. There were activities for residents to do 5 days a week from painting, to jewelry making, bingo, trivia and more. During the summer they took the residents on the patio for morning activities. The rehab staff worked hard and tailored exercises for what my mom needed to work on. We were able to bring our dog in to to visit which the residents enjoyed. They made all her Dr appointments and arranged all transportation. Micheal is administrator who was great and his door was always open for any concerns or questions along with Kelly who is the social worker. We appreciate everyone who worked with my mom and my family. I would 10/10 recommend. While my mom was ex

The women at the front desk are always smiling and kind. The nurse manager is very helpful and always answering our questions. The CNA Jackie on 3-11 shift is so considerate and kind to all especially my 88 year old grandmother. She makes her bed look fancy ( which she loves) and has lots of words of encouragement for her always.

My mom was sent from the hospital to vantage for rehab to heal before coming back home. On her second day there she was struggling to breathe and the facility thought it was more appropriate to call for non-emergency transportation instead of calling 911 for emergency services; transportation took 4 hours to bring her to the hospital. During her time there, she was ignored for well over an hour each time she pressed her call button and when they finally responded, they were rude to her. I don’t think they realized I was on the phone while she waited for them as well as when they were being impatient and unkind. Also, they fit two people in a room that’s barely big enough for 1. I would rate this place zero stars if that was an option. If you love your family members, find a different faci

A big shout-out to the amazing staff at Vantage Health and Rehab. My wife was there for five weeks undergoing physical and occupational therapy for issues relating to multiple sclerosis. Everyone there should be commended for their professionalism, compassion and cordiality. This includes administrators, receptionists, nurses, doctors, CNAs, therapists, maintenance crew and housekeepers. They all made her time away from home as pleasant as possible. If the need ever arose again, we would not hesitate to return to this fine facility.