Vanderbilt Primary Care West End

I take my daughter here for allergy shots. Very helpful staff. Parking is a neat challenge. I just park in the J. Alexander's lot since we're only there for 30 minutes. They'll never know. They have too many reserved spaces anyway.

The PA was great, took his time seeing me and making sure he addressed all my concerns, but I had to wait around an hour after getting there to be seen. Seems like they booked my appointment during their lunch period… and just left me in the clinic by myself while they ate? In my opinion, not a cool move, especially because I had to miss a class and they could’ve just booked me for a different time.

The receptionist is terrible … she answers the phone when she wants to and has the worst attitude every visit… It is so hard to get in the building because they have all but one door locked … Although there is a 15 minute grace period they do not stand by that and I was turned away for being 7 minutes late… This is the worst doctors office I have been to in my entire life!!!

I have been searching for answers and treatment for Chronic to severe Crohn's and Possibly Lupus all the way from California to Nashville and having no insurance, I finally feel that I have found a reassuring place that shows real compassion and concerns to improve people's health and well being. Because of their excellent staff and the nurse was so thorough on asking the right questions. I was able to get the best referral to the specialist and all before the Holidays.. This has been the Best Christmas 🎄🎅🎁Gift EVER.... Again Thank You Vanderbilt Primary Care for being the ones that have a true heart❤️for health care.

Great for non insured people, they are thorough, patient, kind and nonjudgmental. I will use these guys as my primary care facility until I get insured. Make an appointment and you will be in and out rather quickly.