Valley Health Center San Jose (formerly Bascom)

Check in the other side I dont have any masks is what a rude front office ‘secretary’ told me. Mind you this is pediatric. Does not feeling welcoming coming in here. This corporation need to check there staff or reconsider there values. We come I. Here we already don’t feel well and then they give us bad treatment.

The ob/gyn nurses are so kind and patient, even with tons of patients to attend to. I give them 5 stars for sure. The pediatric nurses are extremely busy, and the visits do seem somewhat rushed. But they do answer any questions you might have. My main gripe is the parking. For such a busy clinic, the parking lot is way too small to accommodate all the patients that come through.

I had just brought a friend to an appointment, it was on the 3rd floor. There is an elevator but I opted for the stairs and I'm happy I did so.

Long waiting time. Minimum 2 hours of waiting.

Good